Need help?Do you have a question about the HP Z24n G3 and is the answer not in the manual?
General| HD type | WUXGA |
|---|---|
| Pixel pitch | 0.27 x 0.27 mm |
| Screen shape | Flat |
| Display diagonal | 24 \ |
| Display resolution | 1920 x 1200 pixels |
| Display technology | LED |
| Native aspect ratio | 16:9 |
| Vertical scan range | 50 - 60 Hz |
| Maximum refresh rate | 60 Hz |
| Viewable size, vertical | 324 mm |
| Contrast ratio (typical) | 1000:1 |
| Display number of colors | - |
| Display diagonal (metric) | 61 cm |
| Viewable size, horizontal | 518.4 mm |
| Display brightness (typical) | 350 cd/m² |
| Supported graphics resolutions | 640 x 480 (VGA), 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA) |
| HDMI | Yes |
| HDMI version | 1.4 |
| USB hub version | 3.2 Gen 1 (3.1 Gen 1) |
| DisplayPort version | 1.2 |
| Sustainability certificates | ENERGY STAR |
| Pivot angle | -90 - 90 ° |
| Tilt angle range | -5 - 20 ° |
| Number of OSD languages | 10 |
| Panel mounting interface | 100 x 200 mm |
| On Screen Display (OSD) languages | CHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR |
| Operating temperature (T-T) | 5 - 35 °C |
| Storage relative humidity (H-H) | 5 - 95 % |
| Operating relative humidity (H-H) | 20 - 80 % |
| Package depth | 415 mm |
| Package width | 625 mm |
| Package height | 142 mm |
| Package weight | 7600 g |
| AC input voltage | 100 - 240 V |
| Energy efficiency scale | A to G |
| Power consumption (max) | 63 W |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | 28 W |
| Product color | Silver |
| Heavy metals free | Hg (mercury) |
| Market positioning | Business |
| Harmonized System (HS) code | 85285210 |
Weight and Dimensions| Depth (with stand) | 195 mm |
|---|---|
| Height (with stand) | 521.4 mm |
| Weight (with stand) | 4900 g |
| Depth (without stand) | 38.5 mm |
| Width (without stand) | 531.7 mm |
| Height (without stand) | 342.9 mm |
Minimize risk of personal injury during service by following cautions and notes. Proper service methods are crucial for safe operation.
General service guidance for the monitor. Adherence to procedures and precautions is essential for proper service and to prevent damage.
Professional repairers need technical competence, compliance with regulations, and insurance for electrical equipment repair.
Understanding RoHS (Restriction of Hazardous Substance) requirements for electronics sold in the EU and other countries.
Manual contains general information with two service levels: cosmetic/appearance and circuit board/standard parts replacement.
Information on obtaining and applying firmware updates for the monitor from HP's support website.
Perform AC leakage current check on exposed parts before returning repaired products to ensure safety.
Details on screen size, resolution, panel type (IPS), color gamut, backlight, and viewing angles.
Lists video inputs (DisplayPort, HDMI) and USB hub ports (Type-B upstream, Type-A downstream).
Features a removable stand for flexible mounting and HP Quick Release 2 for easy attachment.
Supports VESA mounting brackets for wall, swing arm, or workstation attachment (100 x 100 mm).
Identifies OSD control, security slot, power switch, power connector, HDMI, DisplayPort, and USB ports on the rear panel.
Lists and describes major internal components such as LCM Module, chassis, power board, and interface board with item numbers.
Information on purchasing HP power boards, including spare part numbers and manufacturer part numbers.
Details on ordering specific connectors (HDMI, DP) by manufacturer, distributor part number, and required modifications.
Information for ordering USB-A and USB-B connectors, including necessary modifications and distributor part numbers.
Guides on preparing for disassembly, including reading safety info, cleaning the area, and gathering tools like screwdrivers and ESD protection.
Steps to remove the rear cover, involving detaching the stand base and releasing hooks.
Procedure to remove the power board after preparing the monitor and disconnecting cables.
Identifies the power board connector (CN801) and the location of the part number on the board.
Instructions on desoldering components from the power board using a soldering iron and absorber.
Lists connectors on the main board: HDMI, DP, USB-B, and USB-A, with their locations.
Steps to remove solder from HDMI connector pins using a soldering iron and de-soldering pump.
Procedure for melting solder on HDMI connector pins using a hot air gun for removal.
Steps to lift the old connector, place the new component, and solder it onto the PCB footprint.
Steps to remove solder from DP connector pins using a soldering iron and de-soldering pump.
Procedure for melting solder on DP connector pins using a hot air gun for removal.
Steps to lift the old connector, place the new component, and solder it onto the PCB footprint.
Steps to remove solder from USB-B connector pins using a soldering iron and de-soldering pump.
Steps to lift the old connector, place the new component, and solder it onto the PCB footprint.
Steps to remove solder from USB-A connector pins using a soldering iron and de-soldering pump.
Steps to lift the old connector, place the new component, and solder it onto the PCB footprint.
Steps to remove solder from USB-A connector pins using a soldering iron and de-soldering pump.
Steps to lift the old connector, place the new component, and solder it onto the PCB footprint.
Confirms functionality of HDMI, DP, DP out, and USB Hub after repair using specified tests and tools.
Lists common problems like blank screen or flashing video, with their causes and recommended solutions.
Addresses issues like low brightness, blurred image, and disconnected video cables with troubleshooting steps.
Covers input signal out of range, failure to enter sleep mode, and OSD/Power button lockout issues.
To Next Page
