HP Z24n G3 User Manual

20
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays
Computer or DVD player
DP test
Confirm whether image displays
Computer or DVD player
DP out test
Confirm whether image displays
Computer / DVD player and
other monitor
USB Hub Test
Confirm USB function of 4-USB Type-A working
normally.
Computer or Notebook
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Table 4-2: Solving common problems
Problem
Possible cause
Solution
Screen is blank or
video is flashing.
Power cord is disconnected.
Connect the power cord.
Monitor is turned off.
Power the power button.
NOTE: If pressing the Power
button has no effect, press
and hold the power button
for 10 seconds to disable the
Power button lockout
feature.
Master power switch is set to off.
Set the master power switch
on the rear of the monitor to
the On position.
Video cable is improperly connected.
Connect the video cable
properly.
System is in Sleep mode.
Press any key on the
keyboard or move the
mouse to exit Sleep mode.
Video card is incompatible.
Open the OSD menu and
select the Input menu.
Set Auto- Switch Input
to Off and manually
select the input.
or
Replace the video card or
connect the video cable to
one of the computer’s on-
board video sources.
Image appears
Brightness is too low.
Open the OSD menu and

HP Z24n G3 Specifications

General

HD type	WUXGA
Pixel pitch	0.27 x 0.27 mm
Screen shape	Flat
Display diagonal	24 \
Display resolution	1920 x 1200 pixels
Display technology	LED
Native aspect ratio	16:9
Vertical scan range	50 - 60 Hz
Maximum refresh rate	60 Hz
Viewable size, vertical	324 mm
Contrast ratio (typical)	1000:1
Display number of colors	-
Display diagonal (metric)	61 cm
Viewable size, horizontal	518.4 mm
Display brightness (typical)	350 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA)
HDMI	Yes
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
Sustainability certificates	ENERGY STAR
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 20 °
Number of OSD languages	10
Panel mounting interface	100 x 200 mm
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Package depth	415 mm
Package width	625 mm
Package height	142 mm
Package weight	7600 g
AC input voltage	100 - 240 V
Energy efficiency scale	A to G
Power consumption (max)	63 W
Power consumption (standby)	0.5 W
Power consumption (typical)	28 W
Product color	Silver
Heavy metals free	Hg (mercury)
Market positioning	Business
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	195 mm
Height (with stand)	521.4 mm
Weight (with stand)	4900 g
Depth (without stand)	38.5 mm
Width (without stand)	531.7 mm
Height (without stand)	342.9 mm