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HP Z27U G3 User Manual

HP Z27U G3
27 pages
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Maintenance and Service Guide
Z27u G3 model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.

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HP Z27U G3 Specifications

General IconGeneral
HD type2K Ultra HD
Pixel pitch0.233 x 0.233 mm
Screen shapeFlat
Display diagonal27 \
Anti-glare screenYes
Display technologyLED
Native aspect ratio16:9
Vertical scan range50 - 60 Hz
Maximum refresh rate60 Hz
Horizontal scan range30 - 80 kHz
Viewable size, vertical335.7 mm
sRGB coverage (typical)99 %
Contrast ratio (dynamic)1000000:1
Contrast ratio (typical)1000:1
Display number of colors16.78 million colors
Viewable size, horizontal596.7 mm
Display brightness (typical)350 cd/m²
Supported graphics resolutions640 x 480 (VGA), 800 x 600 (SVGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440
Product colorBlack
Country of originChina
Market positioningBusiness
USB hub version3.2 Gen 1 (3.1 Gen 1)
DisplayPort version1.4
USB upstream port typeUSB Type-C
USB Type-A downstream ports quantity4
Pivot angle0 - 90 °
Tilt angle range-5 - 20 °
Number of OSD languages10
Panel mounting interface100 x 100 mm
On Screen Display (OSD) languagesCHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR
AC input voltage100 - 240 V
Energy efficiency scaleA to G
Power consumption (max)160 W
Power consumption (standby)0.5 W
Power consumption (typical)39 W
Sustainability certificatesENERGY STAR, EPEAT Silver
Package depth423 mm
Package width698 mm
Package height163 mm
Package weight9400 g
Harmonized System (HS) code85285210
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)205 mm
Width (with stand)612.3 mm
Height (with stand)530.4 mm
Weight (with stand)6200 g
Depth (without stand)38.9 mm
Height (without stand)356.1 mm
Weight (without stand)4700 g

Summary

Getting started

Important safety information

Provides crucial safety guidelines and precautions for service personnel to minimize risks during operations.

Important service information and precautions

Details essential service procedures, precautions, and requirements for professional technicians.

RoHS (2002/95/EC) requirements

Outlines RoHS compliance requirements for replacement parts and product service.

General descriptions

Provides general information about the manual and its two service levels.

Firmware updates

Information on how to find and apply firmware updates for the monitor.

Before returning the repaired product to the customer

Details final checks and procedures before returning a repaired product to the customer.

Monitor features

Display features

Details the display specifications, panel type, color, backlight, and adjustment capabilities.

Connectors

Lists and describes the various input/output ports and their functions.

Monitor stand

Describes the removable stand and VESA mounting capabilities for flexible installation.

Front components

Identifies and illustrates the components located on the front of the monitor.

Rear and side components

Identifies and describes the components located on the rear and sides of the monitor.

Locating the serial number and product number

Provides instructions and diagrams for locating the serial and product numbers on the monitor.

Illustrated parts catalog

How to order parts

Details the process and authorized channels for ordering replacement parts from HP.

Removal and replacement procedures

Preparation for disassembly

Guides users on preparing the workspace and gathering necessary tools and materials for disassembly.

Rear Cover

Provides step-by-step instructions for removing the monitor's rear cover.

Power board

Provides part numbers and steps for removing the monitor's power board.

Connector repair

Details the procedure for repairing various connectors like HDMI, DP, USB-C, and RJ45 on the main board.

HDMI connector HDMI1

Step-by-step guide for removing and replacing the HDMI connector on the main board.

DP connector DP1 DP2

Instructions for removing and replacing the DisplayPort connectors on the main board.

USB-C connector USBC

Procedure for removing and replacing the USB-C connector on the main board.

RJ45 connector RJ45

Steps for removing and replacing the RJ45 connector on the main board.

USB-A connector USB2/USB3

Procedure for removing and replacing the USB-A (USB2/USB3) connector on the main board.

USB-A connector USB4/USB5

Procedure for removing and replacing the USB-A (USB4/USB5) connector on the main board.

Function test

Details the tests to perform after repair to ensure all monitor functions are working correctly.

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