HP Z27U G3 User Manual

iii
Table of Contents
1 Getting started ............................................................................................................................................................. 1
Important safety information ................................................................................................................................ 1
Important service information and precautions .................................................................................................... 1
RoHS (2002/95/EC) requirements .......................................................................................................................... 2
General descriptions .............................................................................................................................................. 2
Firmware updates .................................................................................................................................................. 2
Before returning the repaired product to the customer ....................................................................................... 2
2 Monitor features ........................................................................................................................................................... 3
Features ................................................................................................................................................................. 3
Front components .................................................................................................................................................. 5
Rear and side components ..................................................................................................................................... 6
Locating the serial number and product number .................................................................................................. 8
3 Illustrated parts catalog .............................................................................................................................................. 9
How to order parts ............................................................................................................................................... 10
4 Removal and replacement procedures ...................................................................................................................... 13
Preparation for disassembly ................................................................................................................................ 13
Rear Cover ............................................................................................................................................................ 13
Power board ......................................................................................................................................................... 16
Connector repair .................................................................................................................................................. 18
HDMI connector HDMI1 ............................................................................................................................. 18
DP connector DP1 DP2 ............................................................................................................................. 19
USB-C connector USBC .............................................................................................................................. 20
RJ45 connector RJ45 ................................................................................................................................ 21
USB-A connector USB2/USB3 ................................................................................................................... 21
USB-A connector USB4/USB5 ................................................................................................................... 21
Function test ........................................................................................................................................................ 22
Support and troubleshooting .............................................................................................................................. 22
Index ..................................................................................................................................................................... 24

HP Z27U G3 Specifications

General

HD type	2K Ultra HD
Pixel pitch	0.233 x 0.233 mm
Screen shape	Flat
Display diagonal	27 \
Anti-glare screen	Yes
Display technology	LED
Native aspect ratio	16:9
Vertical scan range	50 - 60 Hz
Maximum refresh rate	60 Hz
Horizontal scan range	30 - 80 kHz
Viewable size, vertical	335.7 mm
sRGB coverage (typical)	99 %
Contrast ratio (dynamic)	1000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Viewable size, horizontal	596.7 mm
Display brightness (typical)	350 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 800 x 600 (SVGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440
Product color	Black
Country of origin	China
Market positioning	Business
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.4
USB upstream port type	USB Type-C
USB Type-A downstream ports quantity	4
Pivot angle	0 - 90 °
Tilt angle range	-5 - 20 °
Number of OSD languages	10
Panel mounting interface	100 x 100 mm
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR
AC input voltage	100 - 240 V
Energy efficiency scale	A to G
Power consumption (max)	160 W
Power consumption (standby)	0.5 W
Power consumption (typical)	39 W
Sustainability certificates	ENERGY STAR, EPEAT Silver
Package depth	423 mm
Package width	698 mm
Package height	163 mm
Package weight	9400 g
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	205 mm
Width (with stand)	612.3 mm
Height (with stand)	530.4 mm
Weight (with stand)	6200 g
Depth (without stand)	38.9 mm
Height (without stand)	356.1 mm
Weight (without stand)	4700 g