HP Z27U G3 User Manual

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1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin.
2) Lift the USB-A connector from the PCB.
3) Place the new component on the PCB. Be sure that it matches the PCB footprint.
4) Solder the new component.
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays
Computer or DVD player
DP test
Confirm whether image displays
Computer or DVD player
DP out test
Confirm whether image displays
Computer / DVD player and
other monitor
Type-C test
Confirm whether image displays and charging.
Notebook
RJ45 test
Confirm Network connection is normal.
Notebook and Network
socket
USB Hub Test
Confirm USB function of 4-USB Type-A working
normally.
Computer or Notebook
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Table 4-2: Solving common problems
Problem
Possible cause
Solution
Screen is blank or
video is flashing.
Power cord is disconnected.
Connect the power cord.

HP Z27U G3 Specifications

General

HD type	2K Ultra HD
Pixel pitch	0.233 x 0.233 mm
Screen shape	Flat
Display diagonal	27 \
Anti-glare screen	Yes
Display technology	LED
Native aspect ratio	16:9
Vertical scan range	50 - 60 Hz
Maximum refresh rate	60 Hz
Horizontal scan range	30 - 80 kHz
Viewable size, vertical	335.7 mm
sRGB coverage (typical)	99 %
Contrast ratio (dynamic)	1000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Viewable size, horizontal	596.7 mm
Display brightness (typical)	350 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 800 x 600 (SVGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440
Product color	Black
Country of origin	China
Market positioning	Business
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.4
USB upstream port type	USB Type-C
USB Type-A downstream ports quantity	4
Pivot angle	0 - 90 °
Tilt angle range	-5 - 20 °
Number of OSD languages	10
Panel mounting interface	100 x 100 mm
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), DEU, DUT, ENG, ESP, FRE, ITA, JPN, POR
AC input voltage	100 - 240 V
Energy efficiency scale	A to G
Power consumption (max)	160 W
Power consumption (standby)	0.5 W
Power consumption (typical)	39 W
Sustainability certificates	ENERGY STAR, EPEAT Silver
Package depth	423 mm
Package width	698 mm
Package height	163 mm
Package weight	9400 g
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	205 mm
Width (with stand)	612.3 mm
Height (with stand)	530.4 mm
Weight (with stand)	6200 g
Depth (without stand)	38.9 mm
Height (without stand)	356.1 mm
Weight (without stand)	4700 g