EasyManua.ls Logo

HP ZBook Studio x360 G5 User Manual

HP ZBook Studio x360 G5
189 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
HP ZBook Studio x360 G5 Mobile
Workstation
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the HP ZBook Studio x360 G5 and is the answer not in the manual?

HP ZBook Studio x360 G5 Specifications

General IconGeneral
AC adapter includedYes
AC adapter power150 W
Battery capacity64 Wh
Number of battery cells4
Operating system architecture64-bit
HP segmentBusiness
HP speaker typeHP Dual Speakers
Numeric keypadNo
Pointing deviceClickpad
DisplayPorts quantity0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity2
Antenna type2x2
Bluetooth version5.0
Top Wi-Fi standardWi-Fi 5 (802.11ac)
WLAN controller modelIntel Dual Band Wireless-AC 9560
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
SSD interfaceNVMe, PCI Express
Storage mediaSSD
SSD form factorM.2
Total storage capacity256 GB
Compatible memory cardsSD
Front camera HD typeHD
On-board graphics card ID0x3E9B
Discrete graphics card modelNot available
On-board graphics card modelIntel® UHD Graphics 630
Maximum on-board graphics card memory64 GB
On-board graphics card OpenGL version4.5
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1000 MHz
Memory slots2x SO-DIMM
Internal memory8 GB
Memory clock speed2666 MHz
Memory form factorSO-DIMM
Internal memory typeDDR4-SDRAM
Maximum internal memory- GB
Memory layout (slots x size)1 x 8 GB
Display diagonal15.6 \
Display brightness400 cd/m²
Native aspect ratio16:9
Form factorConvertible (Folder)
Product typeMobile workstation
Product colorBlack
Country of originChina
Bus typeDMI
Tjunction100 °C
Processor cache8 MB
Processor modeli5-8300H
System bus rate8 GT/s
Processor familyIntel® Core™ i5
Processor socketBGA 1440
Processor threads8
Processor codenameCoffee Lake
Processor frequency2.3 GHz
Processor cache typeSmart Cache
Configurable TDP-down35 W
Processor lithography14 nm
Processor manufacturerIntel
PCI Express slots version3.0
Processor boost frequency4 GHz
PCI Express configurations1x16, 1x8+2x4, 2x8
Thermal Design Power (TDP)45 W
Configurable TDP-down frequency1.8 GHz
Maximum number of PCI Express lanes16
Sustainability certificatesENERGY STAR
Processor ARK ID134876
Processor package size42 x 28 mm
Intel Identity Protection Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Weight and Dimensions IconWeight and Dimensions
Depth254 mm
Width360 mm
Weight2260 g
Height (rear)18.7 mm
Height (front)8.8 mm

Summary

Components Overview

Right Side Components

Describes components located on the right side of the computer, including ports and lights.

Left Side Components

Details components on the left side of the computer, such as USB ports, SIM card slot, and power button.

Display Components

Identifies components related to the display, including antennas, microphones, and camera.

Keyboard Area Components

Explains the touchpad zone, control zones, and NFC tapping area.

Indicator Lights

Describes indicator lights like Caps Lock, Num Lock, Mute, and Wireless status.

Bottom Components

Identifies components located on the bottom of the computer, such as vents and speakers.

Computer Labels

Explains the location and purpose of service and regulatory labels on the computer.

Illustrated Parts Catalog

Computer Major Components

Lists and illustrates main computer components with their spare part numbers.

Display Assembly Subcomponents

Details and illustrates subcomponents of the display assembly with spare part numbers.

Mass Storage Devices

Shows illustrations and spare part numbers for M.2 and 2.5-inch solid-state drives.

Bracket Kit Parts

Illustrates various brackets used in the computer and their spare part numbers.

Plastics Kit Parts

Shows illustrations of plastic parts like card reader inserts and covers with spare part numbers.

Miscellaneous Parts

Lists various adapters, cables, cases, and accessories with their spare part numbers.

Removal and Replacement Procedures Preliminary Requirements

Tools Required for Service

Lists essential tools needed for disassembly and reassembly procedures.

Service Considerations

Provides important notes and cautions for handling components during service.

Handling Plastic Parts

Offers caution regarding handling plastic parts to prevent damage during disassembly.

Handling Cables and Connectors

Advises on careful handling and proper routing of cables and connectors to avoid damage.

Drive Handling Precautions

Provides precautions for handling fragile drives to prevent damage and data loss.

Electrostatic Discharge (ESD) Precautions

Explains the risks of ESD and precautions to protect electronic components.

Packaging and Transporting Guidelines

Offers guidelines for safely packaging and transporting computer equipment.

Workstation Guidelines

Provides recommendations for setting up a safe and static-free workstation.

Grounding Equipment Guidelines

Details necessary grounding equipment to prevent electrostatic damage.

Removal and Replacement Procedures for Authorized Service Provider Parts

Component Replacement Procedures

Outlines the general procedures for replacing computer components.

Bottom Cover Removal and Replacement

Provides step-by-step instructions for removing and replacing the bottom cover.

Battery Removal and Replacement

Details the procedure for removing and replacing the 4-cell and 6-cell batteries.

M.2 Solid-State Drive Removal and Replacement

Explains how to remove and install M.2 solid-state drives.

Memory Module Removal and Replacement

Provides instructions for removing and installing memory modules.

Display Assembly Removal

Details the procedure for removing the entire display assembly.

Troubleshooting Guide

Resources for Support

Lists HP support tools and vendor websites for troubleshooting assistance.

General Troubleshooting Steps

Provides a systematic approach to diagnosing and resolving computer issues.

Identifying the Issue

Guides users on understanding symptoms and classifying failures based on boot sequence.

Examining the Environment

Advises checking the computer's environment for potential causes of issues.

HP Hardware Diagnostics and Tools

Introduces HP diagnostic tools for identifying hardware failures.

Common Issues and Possible Solutions

Offers solutions for frequent problems like no power, AC adapter issues, and battery problems.

Blue Screen Error Troubleshooting

Provides troubleshooting steps for resolving Windows blue screen errors.

Computer Setup (BIOS), TPM, and HP Sure Start

Using Computer Setup (BIOS)

Explains how to access and navigate the BIOS/UEFI settings.

Restoring Factory Settings in Computer Setup

Guides on resetting BIOS settings to their original factory defaults.

Updating the BIOS

Details the process of determining the BIOS version and downloading updates.

Changing Boot Order via F9 Prompt

Explains how to dynamically select a boot device during startup.

TPM BIOS Settings (Select Models)

Provides information on configuring Trusted Platform Module settings.

Using HP Sure Start (Select Models)

Describes the HP Sure Start feature for BIOS protection and recovery.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

Explains how to run diagnostic tests within the Windows operating system.

HP PC Hardware Diagnostics UEFI

Details how to run diagnostic tests outside the OS using the UEFI environment.

Backing Up, Restoring, and Recovering

Using Windows Tools for Backup

Describes using Windows utilities for data backup and system restore.

Creating HP Recovery Media

Guides on creating recovery media using HP Recovery Manager or Cloud Recovery.

Restoring and Recovery Options

Outlines options for restoring the computer to its original state.

Specifications

Computer Specifications

Provides physical and operating specifications for the computer.

M.2 PCIe Solid-State Drive Specifications

Details technical specifications for M.2 PCIe SSDs.

M.2 Solid-State Drive Specifications

Lists specifications for M.2 SATA SSDs.

Statement of Memory Volatility

Nonvolatile Memory Usage Details

Explains the types and purposes of nonvolatile memory in HP computers.

Questions and Answers on BIOS/Memory

Addresses common questions about BIOS, UEFI, and memory.

Power Cord Set Requirements

Requirements for All Countries

Lists general requirements applicable to power cord sets worldwide.

Requirements for Specific Countries and Regions

Details country-specific requirements for power cord sets and agencies.

Related product manuals