HP ZBook Studio x360 G5 - Page 8

Slow performance ......................................................................................................... 108
HP Smart Adapter warning message ........................................................................... 109
Display ............................................................................................................................................. 109
Display anomalies ......................................................................................................... 109
Symptom .................................................................................................... 109
Quick check ................................................................................................. 110
HP PC Hardware Diagnostics (UEFI) for video test ..................................... 111
Display assembly diagram ......................................................................... 112
Dead pixel ..................................................................................................................... 112
No video (internal) ........................................................................................................ 112
No video (external) ....................................................................................................... 113
DisplayPort/VGA ........................................................................................................... 113
HDMI .............................................................................................................................. 113
No or bad external video via docking ........................................................................... 114
Incorrect or missing color/distorted image .................................................................. 114
Touch screen ................................................................................................................. 115
I/O devices ....................................................................................................................................... 116
Keyboard ....................................................................................................................... 116
Keyboard point stick ..................................................................................................... 117
Keyboard backlight ....................................................................................................... 117
TouchPad ....................................................................................................................... 118
Network Connectivity Ethernet (RJ-45 jack) ................................................................ 118
Network connectivity wireless (WLAN) ........................................................................ 119
USB ................................................................................................................................ 120
Smart card reader ......................................................................................................... 121
Speaker, headphone - audio issues .............................................................................. 122
Thunderbolt (TB) ........................................................................................................... 123
Storage ............................................................................................................................................ 124
Hard drive/solid-state drive not recognized ................................................................ 125
No boot to operating system (no read/write error) ..................................................... 125
Read-write error ........................................................................................................... 126
Slow performance ......................................................................................................... 126
Blue screen (BSOD) error .............................................................................................. 126
Noisy hard drive ............................................................................................................ 127
Mechanical ....................................................................................................................................... 128
Fan error message - 90B .............................................................................................. 128
Noise (sound) ................................................................................................................ 129
Fan runs constantly ...................................................................................................... 130
Thermal shutdown (hot) ............................................................................................... 131
Stuck power button ...................................................................................................... 131
Additional information ...................................................................................................................................... 132
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