Huawei EC156 - Troubleshooting Common Issues; Installation and Initial Setup Problems; Device Detection and Connectivity Problems

8. Troubleshooting
If your radio card has abnormal conditions, please refer to the following table.
Common problems
Check item
Cannot automatically install the
driver & Dialer tool in the first
time
Maybe the computer does not open the
auto run function. Please go to “My
Computer”->CD Rom which name is “Tata
Photon+”, open it and run the autorun.exe
manually.
Cannot install driver successfully
Please try to uninstall it and then install
it again.
Cannot find the device by Dialer
tool
Please check whether it can find the
device from Device Manager. If not,
please check whether you can see the CD
“Tata Photon+” from “My Computer”. If
so, then eject the CD.
Cannot search signal from Dialer
tool
Please check whether the number you
used is activated or not. Please contact
operator whether the parameters are
configured correctly.
Cannot connect to internet by
Dialer tool
Please check whether it can search signal
by Dialer first. Please check whether the
Modem configuration of PC is ok or not.