HUAWEI Solar Inverter SUN2000 Warranty and Service Conditions
HUAWEI Confidential & Proprietary Page 3 of 7
The Warranty described in this document is subject to any rights you may have under the Consumer
Laws.
Warranty period:
2.1 Warranty Specification for Smart String inverter and Auxiliary Product
Warranty commences from the
180th day from the date of the
product shipment from Huawei
Factory, or the installation date,
whichever is earlier.
Warranty commences from the
180th day from the date of the
product shipment from Huawei
Factory, or the installation date,
whichever is earlier.
120 months
(1
st
- 10
th
year)
Spare device, Logistic
Smart Dongle, Smartlogger
and SmartACU
24 months
Spare device, Logistic
SUN2000-450W-P
Smart PV Optimizer
300 months
Spare device and logistic
24 months
Spare device, Logistic
2.2 Warranty Specification for Smart String Battery
Life Cycle Power During Warranty Period
(Only for 5kWh battery pack)
Notices:
1. Battery warranty is defined as when the battery pack reaches the warranty period or the life
cycle discharge is completed, the remaining capacity EOL meets the specification requirements,
and the first comes into effect; the power module DCDC only involves the warranty period and
has nothing to do with the battery performance. The battery pack and power module provide
independent warranty.