What causes a DC Arc Fault in a Huawei SUN2000-4KTL-L1 Inverter?
A DC Arc Fault in your Huawei Inverter can be caused by arcing or poor contact in the PV string power cables. Check whether the string cables arc or are in poor contact.
Why is my Huawei Inverter showing High String Input Voltage?
If your Huawei Inverter displays a High String Input Voltage error, it's because the PV array is not properly configured. Specifically, too many PV modules are connected in series, causing the open-circuit voltage to exceed the SUN2000's maximum operating voltage. To resolve this, check the serial connection configuration of the PV string and ensure that the PV string open-circuit voltage does not exceed the SUN2000's maximum operating voltage. After correcting the PV array configuration, the alarm should disappear.
What to do if Huawei Inverter displays DC Arc Fault?
If your Huawei Inverter displays a DC Arc Fault, it means the PV string power cables are arcing or have poor contact. You should check whether the string cables arc or are in poor contact.
How to cool down my Huawei SUN2000-4KTL-L1?
If your Huawei Inverter is overheating, it's likely installed in a poorly ventilated area, the ambient temperature is too high, or the device isn't working correctly. Check the ventilation and ambient temperature around the installation location.
How to fix Upgrade Failed on Huawei SUN2000-4KTL-L1 Inverter?
If the Huawei Inverter displays 'Upgrade Failed or Version Mismatch', it means the upgrade did not complete normally. Try performing the upgrade again. If it fails multiple times, contact your dealer or Huawei technical support.
What to do if my Huawei Inverter has a Device Fault?
If your Huawei SUN2000 Inverter has a Device Fault, turn off the AC output switch and DC input switch, and then turn them on after 5 minutes.
What to do if Huawei Inverter Upgrade Failed or Version Mismatch?
If your Huawei Inverter displays an Upgrade Failed or Version Mismatch error, perform an upgrade again.
What to do if Huawei Inverter showing Faulty Power Collector?
If your Huawei Inverter is showing a Faulty Power Collector message: * Check that the configured power meter model is the same as the actual model. * Check that the communications parameters for the smart power sensors are the same as the SUN2000 RS485 configurations. * Check whether the smart power sensor is powered on and whether the RS485 communications cable is connected.
Why is Huawei SUN2000-4KTL-L1 showing Off-grid output overload?
If your Huawei Inverter shows an 'Off-grid output overload' message, the output is either overloaded or short-circuited. Check whether the device output is short-circuited and whether the device load configuration exceeds the rated value.
What to do if my Huawei SUN2000-4KTL-L1 Inverter shows Low Insulation Resistance?
If your Huawei Inverter shows a Low Insulation Resistance error, it indicates a short circuit between the PV array and the ground, or that the ambient air of the PV array is damp, causing poor insulation. First, check the output impedance of the PV array to ground. If there is a short circuit or lack of insulation, rectify it. Second, check that the PE cable of the SUN2000 is correctly connected. Third, if the impedance is lower than the specified protection threshold in rainy and cloudy days, set Insulation resistance protection using the mobile app, SmartLogger, or NMS.
General| Max. efficiency | 98.4% |
|---|---|
| Max. input voltage | 600 V |
| Rated output power | 4000 W |
| Dimensions (W x H x D) | 365 x 365 x 156 mm |
| Max. apparent AC power | 4000 VA |
| Nominal AC voltage | 220 V / 230 V / 240 V |
| MPPT voltage range | 200-1000 V |
| Number of MPP trackers | 2 |
| Max. short-circuit current per MPPT | 15 A |
| Operating temperature range | -25°C to +60°C |
| Protection degree | IP65 |
| Max. Input Power | 6000 W |
| Max. Output Power | 4000 W |
| Rated Output Voltage | 220 V / 230 V / 240 V |
| Output Frequency | 50 Hz / 60 Hz |
| Cooling Method | Natural convection |
| AC voltage range | 180 V to 280 V |
Critical safety measures to prevent personal injury.
Safety protocols related to electrical hazards.
Safety considerations for installation environments.
Safety rules for physical handling and installation.
Requirements for choosing a suitable installation site.
Step-by-step installation guide.
Critical safety warnings before electrical connections.
Instructions for safely connecting PE cables.
Procedure for connecting AC output power.
Steps for connecting DC input power cables.
Pre-power-on checks for system integrity.
Step-by-step procedure for powering on the system.
How to configure the SUN2000 using the mobile app.
Procedure for safely powering down the system.
Common faults, causes, and solutions.
Procedures for diagnosing insulation resistance issues.
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