What does optimizer fault mean on Huawei Controller?
If your Huawei Controller indicates an optimizer fault, it means the optimizer is either offline or faulty. To get more information, go to the optimizer information screen to view the fault details.
How to troubleshoot grid overvoltage on Huawei Controller?
A grid overvoltage alarm on your Huawei Controller indicates that the grid voltage exceeds the upper threshold. Try these steps: 1. If the alarm is occasional, it could be a temporary grid issue. The SUN2000 should recover automatically once the grid stabilizes. 2. If the alarm persists, verify that the grid voltage is within the acceptable range. If it's not, contact your local power operator. If it is within range, you can adjust the grid overvoltage protection threshold using the mobile app, SmartLogger, or NMS, but only with the consent of the local power operator. 3. Also, check for peak voltage issues on the power grid; if the problem persists, contact the power operator.
What to do if Huawei Controller reports grid loss?
If the Huawei Controller displays a grid loss alarm, it means a power grid outage has occurred, or the AC circuit is disconnected, or the AC switch is off. The alarm should clear automatically once the power grid recovers. You can also check if the AC circuit is disconnected or if the AC switch is turned off.
How to fix high string input voltage on Huawei Controller?
The high string input voltage on your Huawei Controller indicates that the PV array is not properly configured. Too many PV modules are connected in series, causing the PV string open-circuit voltage to exceed the maximum operating voltage. To resolve this, reduce the number of PV modules connected in series until the PV string open-circuit voltage is within the acceptable range. The alarm should disappear once corrected.
What does Grid-tied/ Off-grid Controller Abnormal mean on Huawei Controller?
The 'Grid-tied/ Off-grid Controller Abnormal' alarm on your Huawei Controller indicates that the inverter is failing to communicate with the Smart Backup Box, or that an unrecoverable fault has occurred on a circuit inside the Smart Backup Box. To troubleshoot: 1. Send a shutdown command on the app. Turn off the AC output switch, DC input switch, and battery switch. 2. Check whether the power cable and RS485 cable between the Smart Backup Box and the inverter are normal. 3. After 5 minutes, turn on the battery switch, AC output side, AC output switch, and DC input switch. 4. If the alarm persists, contact your dealer or Huawei technical support.
What does 'Battery abnormal' mean on my Huawei Controller?
If your Huawei Controller is showing a 'Battery abnormal' message, it indicates a fault with the battery itself. Here's what to check: 1. If the fault indicator on the battery is steady on or blinking, contact the battery dealer. 2. Verify that the battery enabling, power, and communications cable connections are correct, and that the communications parameters are consistent with the RS485 configurations of the inverter. 3. Ensure the battery auxiliary power switch is turned on.
What to do if Huawei Controller upgrade failed?
If the Huawei Controller displays 'Upgrade failed or version mismatch', it means the upgrade process was not completed successfully. Try performing the upgrade again. If it fails repeatedly, contact your dealer or Huawei technical support.
What causes grid voltage imbalance in Huawei Controller?
A grid voltage imbalance alarm on the Huawei Controller indicates that the difference between grid phase voltages exceeds the upper threshold. Here's how to handle it: 1. If the alarm occurs occasionally, the power grid may be temporarily abnormal. The SUN2000 should recover automatically. 2. If the alarm persists, check whether the power grid voltage is within the acceptable range. If not, contact the local power operator. 3. If the alarm lasts for a long time, check the AC output power cable connection. 4. If the AC output power cable is correctly connected, yet the alarm persists and affects the energy yield of the PV plant, contact the local power operator.
What does abnormal grounding mean on a Huawei Controller?
Abnormal grounding on the Huawei Controller indicates that the neutral wire or PE cable of the inverter is not connected, or the output mode set for the inverter is inconsistent with the cable connection mode. Power off the inverter first (turn off the AC output switch and DC input switch, and wait for a period of time). Then: 1. Check whether the PE cable for the inverter is connected properly. 2. If the inverter is connected to a TN power grid, check whether the neutral wire is properly connected and whether the voltage of the neutral wire to ground is normal. 3. After powering on the inverter, check whether the output mode set for the inverter is consistent with the output cable connection mode.
Why is the grid frequency unstable on my Huawei Controller?
An unstable grid frequency alarm on the Huawei Controller indicates the power grid frequency change rate doesn't meet local power grid code requirements. Here's what you can do: 1. If the alarm is occasional, it may be a temporary grid issue, and the SUN2000 should recover automatically. 2. If the alarm persists, check whether the power grid frequency is within the acceptable range. If not, contact the local power operator.
General| Model | SUN2000-3KTL-M1 |
|---|---|
| Type | String Inverter |
| Max. DC Input Voltage | 600 V |
| MPPT Voltage Range | 90 V - 560 V |
| Rated AC Output Power | 3000 W |
| Max. AC Output Power | 3300 W |
| Nominal AC Voltage | 220 V / 230 V / 240 V |
| AC Voltage Range | 180 V - 280 V |
| AC Output Frequency | 50 Hz / 60 Hz |
| Max. Efficiency | 98.6% |
| MPPT Trackers | 2 |
| DC Inputs per MPPT | 1 |
| Max. Input Current per MPPT | 11 A |
| Operating Temperature Range | -25°C to +60°C |
| Cooling Method | Natural Convection |
| Protection Degree | IP65 |
| Max. DC Input Power | 4500 W |
| Communication | RS485 |
| Dimensions (W x H x D) | 365 mm x 365 mm x 156 mm |
Describes the SUN2000 inverter's scope, features, functions, and safety precautions.
Identifies personnel for whom this document is applicable, including installers and users.
Defines the meaning of symbols used in the document, such as Danger, Warning, and Caution.
Provides essential safety statements, warnings, and guidelines for operating and maintaining the equipment safely.
Specifies the necessary qualifications, training, and experience for personnel involved in installation and maintenance.
Outlines critical electrical safety precautions, including grounding, AC/DC power handling, and cable connections.
Defines the necessary environmental conditions for safe and optimal installation and operation of the SUN2000.
Covers safety precautions related to mechanical operations, such as using ladders and handling heavy objects.
Details the procedures and precautions for the initial power-on and parameter setting of the equipment.
Provides safety guidelines for performing maintenance tasks and replacing components on the SUN2000.
Introduces the SUN2000 inverter, its functions, and the different models covered in the document.
Details the physical components and indicators of the SUN2000, including port descriptions and LED indicators.
Explains the various labels and markings on the equipment, such as warning labels and serial number information.
Describes the internal workings of the SUN2000, including circuit diagrams and operating modes.
Guides users on inspecting outer packing materials and package contents before proceeding with the installation.
Lists the essential tools required for the installation of the SUN2000, categorized into installation and PPE tools.
Covers environment and space requirements, including ventilation, material compatibility, and clearance for installation.
Provides instructions and precautions for safely moving the SUN2000 unit from its packaging to the installation location.
Details the procedure for installing the mounting bracket, including wall-mounted and support-mounted methods.
Outlines preliminary steps and component descriptions necessary before making electrical connections.
Explains the procedure for securely connecting the protective earth (PE) cable, including important safety notes.
Details how to connect the AC output power cable, including precautions and stripping requirements.
Provides instructions for connecting DC input power cables, including warnings about voltage and polarity.
Describes the procedure for connecting battery cables, including prerequisites and safety warnings.
Guides on installing different types of Smart Dongles (WLAN-FE and 4G) for communication.
Explains how to connect signal cables, including COM port pin definitions and networking scenarios.
Provides a checklist of items to verify before powering on the SUN2000 for the first time.
Details the step-by-step procedure for powering on the SUN2000, including checking indicators and switches.
Guides on using the FusionSolar app for device commissioning, including downloading, registration, and layout setup.
Explains how to configure various parameters like energy control, AFCI, and IPS checks via the app or system.
Describes how to set up networking scenarios involving SmartLogger for data collection and monitoring.
Details the procedure and safety precautions for safely powering off the SUN2000 unit.
Outlines the recommended schedule and methods for performing routine checks and maintenance on the SUN2000.
Provides a comprehensive list of common faults, their causes, severity, and solutions for diagnosing and fixing issues.
Describes the steps and precautions required to safely remove the SUN2000 from its mounting bracket.
Provides instructions on how to properly pack the SUN2000 unit for storage or transportation.
Gives guidance on the proper disposal of the SUN2000 unit at the end of its service life.
Presents detailed technical data for the SUN2000 inverters, including efficiency, input, and output parameters.
Lists the technical specifications for the optional Smart PV Optimizer, covering its performance and input/output characteristics.
Details how to access the device commissioning interface on the FusionSolar app, with methods for connected and unconnected states.
Explains the steps to establish a WLAN connection to the SUN2000 and log in as an installer user.
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