Alarm ID 
(Alarm ID-
Alarm 
Cause)
The UPS 
transfers to 
battery mode.
If no battery is 
equipped, the 
UPS shuts down.
the working 
mode or shuts 
down.
The mains voltage exceeds 280 
V.
The mains voltage is less than 
80 V.
The mains frequency is not in 
the range of 40 Hz to 70 Hz.
Measures:
• Check whether the mains input 
voltage is less than 272 V. If not, 
wait until the mains recovers.
• Check whether the mains input 
voltage is greater than 88 V. If 
not, wait until the mains 
recovers.
Check the mains input 
frequency. If the mains input 
frequency is abnormal, wait 
until the mains input recovers.
The UPS cannot 
transfer to bypass 
mode. If the bypass 
is supplying power, 
the UPS changes 
the working mode.
The bypass input voltage is 
abnormal.
The bypass input frequency is 
abnormal.
Measures:
• Check whether the bypass input 
voltage exceeds the configured 
range. If yes, change the range 
or wait until the bypass input 
recovers.
• Check whether the bypass input 
configured range. If yes, change 
the range or wait until the 
bypass input recovers.
The rectifier 
transfers to 
battery mode, 
without affecting 
the power supply.
•
Possible cause: The mains input 
three
-phase sequence is incorrect.
Measure: Check that mains input 
power cables are correctly 
connected.
Alarm Handling
For more alarm handling, see the 
UPS2000-G-(6 kVA-20 kVA) User Manual
.