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Huawei UPS5000-E - User Manual

Huawei UPS5000-E
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UPS5000-E-(50 kVA-300 kVA)
User Manual (50 kVA Power
Modules)
Issue
02
Date
2017-02-25
HUAWEI TECHNOLOGIES CO., LTD.

Table of Contents

Questions and Answers

  • C
    csalasSep 9, 2025
    How to fix Huawei UPS5000-E UPS rectifier if it is not normal?
    • L
      Lisa SalinasSep 9, 2025
      If the rectifier is not normal, it may be because the mains voltage exceeds the upper threshold of 280 V or is less than the lower threshold of 80 V. Check whether the mains voltage exceeds the threshold. If it does, contact the electric power company.
  • H
    Henry HicksAug 23, 2025
    Why does my Huawei Control Unit UPS work in bypass mode?
    • D
      denise78Aug 23, 2025
      If your Huawei Control Unit UPS works in bypass mode and does not transfer to inverter mode, it might be because the UPS is set to ECO mode. To resolve this, set the working mode correctly. Another reason could be that the number of bypass transfer times has reached the upper limit. In this case, choose 'Clear Faults' on the LCD.
  • N
    Nicholas YangAug 25, 2025
    What to do if the inverter is abnormal in Huawei UPS5000-E UPS?
    • S
      Shawn MckenzieAug 25, 2025
      If the inverter of your Huawei UPS is abnormal, it might be due to several reasons. First, there might be an output overload or a short-circuit. In this case, you should reduce the load or troubleshoot the short circuit. Secondly, the inverter may be overheated. To solve this, install more smart cooling products or ventilation devices to ensure normal temperature inside the data center. Finally, the power module could be faulty, requiring you to replace it.
  • M
    Michelle SmithAug 27, 2025
    Why is the rectifier abnormal in my Huawei UPS5000-E UPS?
    • A
      amyrobertsAug 27, 2025
      If the rectifier is abnormal in your Huawei UPS, it could be due to a few reasons. The mains voltage might exceed the upper threshold of 280 V or be less than the lower threshold of 80 V. In this case, check whether the mains voltage is beyond the allowed range, and if it is, contact the electric power company. Alternatively, the PFC soft-start might have failed, or the power module itself could be faulty. In either of these cases, replace the power module.
  • W
    William MasonAug 27, 2025
    What to do if the charger generates an alarm in Huawei UPS?
    • D
      Donald DeleonAug 28, 2025
      If the charger generates an alarm in your Huawei UPS, it could be due to a few reasons. The charger itself might have failed, or it could be experiencing overcurrent or undervoltage. In the case of charger failure or overcurrent, replace the power module. If it's experiencing undervoltage, check whether the number of batteries is correct. If the number of batteries is correct but the alarm persists, replace the power module.
  • K
    Kimberly HallAug 29, 2025
    Why does my Huawei UPS work in bypass mode?
    • B
      brownjoelAug 29, 2025
      If your Huawei UPS works in bypass mode and does not transfer to inverter mode, it could be because the UPS is set to ECO mode. To resolve this, set the working mode correctly. Another reason could be that the number of bypass transfer times has reached the upper limit. If this is the case, reset the bypass transfer times on the LCD.
  • C
    christopherhendrixSep 18, 2025
    What to do if the rectifier is not normal in Huawei Control Unit?
    • A
      ashleymoralesSep 18, 2025
      If the rectifier in your Huawei Control Unit is not normal, it could be due to several reasons. The mains voltage might be exceeding the upper threshold of 280 V or falling below the lower threshold of 80 V. In this case, check whether the mains voltage is within the allowed range and contact the electric power company if it is not. Another potential cause is a failure of the PFC soft-startup or a faulty power module. In either of these situations, the suggested solution is to replace the power module.
  • K
    Kimberly JohnsonSep 22, 2025
    What to do if the inverter is not normal in Huawei Control Unit?
    • E
      Eric MyersSep 22, 2025
      If the inverter in your Huawei Control Unit is not normal, it could be due to an output overload or a short-circuit. In this case, reduce the load or troubleshoot the short circuit. Alternatively, the power module itself might be faulty, requiring replacement.
  • B
    Benjamin LopezSep 7, 2025
    What to do if the Huawei UPS5000-E bypass is not normal?
    • D
      Daniel KempSep 8, 2025
      If the bypass is not normal, it could be due to a damaged bypass thyristor, in which case you should replace the bypass module. Another reason might be that the bypass module experiences overtemperature. Try to reduce the load, or improve ventilation.
  • H
    hkingSep 4, 2025
    What to do if Huawei UPS5000-E UPS charger generates an alarm?
    • R
      Robert RussellSep 4, 2025
      If the charger generates an alarm, there are several possible causes. The charger might have failed or experienced overcurrent. In both cases, replace the power module. Also, the charger may be experiencing undervoltage. Check whether the configured number of batteries is correct. If the value is correct but the alarm persists, replace the power module.

Summary

Safety Precautions

General Safety

Describes safety precautions to consider before installing, maintaining, and operating the UPS.

Electrical Safety

Covers high voltage and high leakage current safety precautions related to electrical operations.

Operating Environment

Details environmental requirements and restrictions for UPS installation and operation.

Battery Safety

Provides precautions for operating and handling batteries safely.

Mechanical Safety

Outlines safety measures related to moving sharp and heavy objects during installation and maintenance.

Laying Out Cables

Provides guidelines and requirements for safely routing and binding cables.

About This Document

Purpose

Describes the UPS5000-E-300 kVA, its features, performance, working principles, appearance, and O&M instructions.

Intended Audience

Lists the target audience for the document, including sales, support, system, installation, commissioning, data configuration, and maintenance engineers.

Symbol Conventions

Defines the symbols used in the document, such as DANGER, WARNING, CAUTION, and NOTICE.

Overview

Model Description

Explains the UPS model number structure and provides details on different configurations and cable routing.

Working Principle

Details the operational principles of the UPS, including its modular design and DSP control.

Product Introduction

Introduces the UPS product, covering its structure and components.

Typical Configurations

Describes typical UPS configurations like Single UPS, N+X parallel system, and Dual-bus system.

Optional Components

Lists and describes optional components like BCB box and Battery bus bar box.

Installation

Installation Preparations

Covers site selection, weight and dimensions, installation environment, and necessary tools for UPS installation.

Installing a Single UPS

Details the process of installing a single UPS unit, including cabinet installation and battery installation.

Installing a Parallel System

Covers the installation of UPSs in a parallel system, including connecting kits.

Installation Verification

Provides a checklist for verifying the UPS installation against acceptance criteria.

User Interface

LCD Interface

Describes the Monitor Display Unit (MDU), its status indicator, and LCD touchscreen.

WebUI

Guides on logging into the WebUI and navigating its monitoring, query, config, and maintenance functions.

Operations

Powering On and Starting the UPS

Guides on powering on and starting the UPS, including initial setup via Settings Wizard.

Shutting Down and Powering Off the UPS

Provides steps to shut down the inverter and power off the UPS.

Starting the UPS in Battery Mode

Guides on starting the UPS in battery mode, including battery connection checks.

Transferring to Bypass Mode

Provides steps to transfer the UPS to bypass mode.

Setting ECO Mode

Explains how to set the UPS to ECO mode for energy saving.

Testing Batteries

Covers battery testing procedures like Forced Equalized Charging, Shallow Discharge, and Capacity Test.

Transferring to Maintenance Bypass Mode

Provides steps to transfer the UPS to maintenance bypass mode.

Transferring from Maintenance Bypass Mode to Normal Mode

Guides on how to safely transfer the UPS from maintenance bypass mode back to normal mode.

Performing EPO

Explains how to perform remote emergency power-off (EPO) using dry contacts.

Clearing the EPO State

Guides on clearing the EPO state and alarms after an EPO event.

Exporting Data

Describes how to export historical alarms, logs, and other data.

Setting Hibernation Mode

Explains how to set the UPS to hibernation mode for energy saving and extended service life.

Routine Maintenance

UPS Maintenance

Outlines general UPS maintenance procedures and precautions for trained personnel.

Battery Maintenance

Provides safety precautions and procedures for maintaining batteries.

Troubleshooting

Technical Specifications

Physical Specifications

Lists physical specifications like cabling mode, protection level, dimensions, and weight for different UPS models.

Internal Switch Parameters

Details internal switch parameters for UPS maintenance, mains, and bypass inputs.

Environmental Specifications

Specifies operating temperature, storage temperature, humidity, and altitude requirements.

Safety Regulations and EMC

Lists safety regulations and EMC standards applicable to the UPS.

Mains Input Electrical Specifications

Details electrical specifications for the mains input, including voltage, frequency, PF, and THDi.

Bypass Input Electrical Specifications

Details electrical specifications for the bypass input, including voltage, frequency, and input mode.

Battery Specifications

Provides specifications for battery voltage, management, cold start, sharing, and charge voltage.

Output Electrical Specifications

Details electrical specifications for the UPS output, including system, voltage, frequency, and overload capability.

System Electrical Specifications

Outlines system electrical specifications, including redundancy design and number of UPSs in parallel.

(Optional) TN-C System Application

Menu Hierarchy

Menus on the LCD

Details the menu hierarchy for navigating UPS parameters and functions via the LCD interface.

Menus on the WebUI

Outlines the menu structure for accessing UPS functions and parameters through the WebUI.

Alarm List

Acronyms and Abbreviations

Huawei UPS5000-E Specifications

General IconGeneral
ModelUPS5000-E
CategoryUPS
Efficiencyup to 96%
Battery Voltage192V DC
Communication PortsRS232, USB, SNMP
Battery TypeValve-Regulated Lead-Acid (VRLA)

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