What causes Huawei TE30 to fail GK registration after startup?
If your Huawei TE30 fails to register with the GK after startup, the parameters used for GK registration might be incorrect. Check the GK address, encryption password, and user name. To correct these settings, navigate to Advanced Settings > Settings > Network > IP > H.323 on the endpoint web interface and make the necessary corrections.
How to fix a local VGA display not showing computer desktop connected to Huawei TE30?
If your local VGA display isn't showing the computer desktop when connected to the Huawei TE30, it might be due to the VGA display's limited capability. Set the resolution and refresh rate of the local output to those supported by the VGA display. The TE30 only supports certain combinations of resolutions and refresh rates, so ensure the computer's VGA input settings are compatible.
Why is there no audio from the local display during a Huawei TE30 Conference System conference?
If there's no audio from the local display during a Huawei TE30 conference, it could be that the chair site has muted the speaker of the local site. Restore the volume to its default value. If audio is output properly when the audio test is performed, the problem exists at the remote site. The microphone at the remote site may have been muted, or no sound pickup device is connected to the audio source input port.
Why does my Huawei TE30 Conference System show local video but not remote video during a conference?
If your Huawei TE30 Conference System displays local video but not remote video during a conference, first check if a local or remote loopback test is in progress and stop all tests. If the video bandwidth [frame rate] is set to 0, no video will be sent from the remote site; contact the remote site administrator. If the remote video appears as a blue screen, the remote site might be hiding its video by sending a blue screen; contact the remote site administrator. Also, verify that the video output port is set to display the remote video.
What to do if Huawei TE30 Conference System display doesn't show video or UI?
If your Huawei TE30 Conference System display doesn't show the remote controlled UI or local video when powered on but not in a conference, first check if the display is powered on. If it is, ensure the correct video channel is selected using the remote control. Incorrect video settings on the TE30 or display, such as brightness set to 0, can also cause this; retain the default values for video parameters. Finally, verify that the video cable is securely connected between the TE30 and the display.
Why can't local and remote sites call each other using site numbers on Huawei Conference System?
If the local and remote sites cannot call each other using site numbers on your Huawei Conference System, it may be because either the local or remote site is not registered with a GK. Verify the GK registration settings. Another reason could be that the local or remote endpoint is not connected to an IP network. Ensure that the IP network cable is properly connected and verify the IP network settings.
How to improve blurry remote video quality on Huawei TE30 Conference System?
If the remote video is unclear during a conference on your Huawei TE30 system, with artifacts, frozen images, or discontinuity, the issue could stem from several factors. It may be due to faults on the local video module, requiring the TE30 to be sent to the local distributor for maintenance. Check if the remote camera is set to focus automatically, rather than on a near or far scene. If the conference rate is below 256 kbit/s, ensure the audio protocol is set to G.728 to reduce audio bandwidth usage. High network traffic can also cause low video bandwidth; avoid conferences during peak network hours. Lastly, poor quality network connection devices may cause data loss; consider replacing these devices.
Why can't I call a remote site using the IP address on my Huawei Conference System?
If you're unable to place a call to a remote site using the IP address on your Huawei Conference System, it could be due to incorrect NAT settings if your local endpoint is on a private network and the remote endpoint is on a public or different private network. Verify the NAT settings under Advanced Settings > Settings > Network > Firewall. Alternatively, the GK with which your local or remote endpoint is registered might not support placing calls using the IP address. In this case, disable the GK under Advanced Settings > Settings > Network > IP > H.323 at both the local and remote sites.
General| Product Type | Wireless Router |
|---|---|
| Product Model | V100R001 |
| Security Features | Firewall |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -40°C to 70°C |
| Power Supply | 12V DC |
Provides instructions for installing the TE30, offering multiple deployment options.
Details the necessary cable connections for the TE30 to function for conferencing.
Explains the procedure for powering the TE30 on and off, including important checks.
Configures IP parameters like DNS server, network interface mode, and gateway address.
Configures firewall settings to ensure secure video conferences and protect the IP network.
Customizes general and advanced conference settings based on site requirements.
Manages audio and video of participant sites, including view site, mute, and broadcast.
Configures administrator password, encryption, and remote login parameters.
Provides solutions for network connectivity problems, including Telnet access.
Resolves issues with video display, remote site video, and image quality.
Addresses problems with audio delivery from the monitor and remote sites.
Details methods for upgrading TE30 software: automatic, local, bootrom, web interface.
Restores the TE30 to its default settings if software updates fail.
Covers basic, environmental, and operating precautions for safe device handling.
Addresses safety for cleaning, battery usage, and remote control accessories.
Covers safety for LCD, wireless features, and reduction of hazardous substances.
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