Basic Troubleshooting Instructions: eFloat Next
TG-EFLOATNEXTBASICTROUBLESHOOTING-R02 - Last Revision 8/16/2023
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TROUBLESHOOTING INSTRUCTIONS
eFloat Next Basic Troubleshooting
Product Line(s) eFloat Next
Required Parts None
Required Tools None
A. Reset Procedure
The reset procedure resolves most issues with table function:
1. Before resetting, check that the area around the table is clear so that it can move without obstacles.
2. Press the DOWN button, moving the desk to its lowest position, then release.
3. Hold the DOWN button while the desk clicks lower, slightly rises, and stops.
If the steps above do not resolve the issue, continue onto the next section, Desktop Movement Troubleshooting.
Down
Down
This guide provides troubleshooting steps that may resolve or diagnose issues with product function.
Reset Procedure
Desktop Movement Troubleshooting
Programmable Hand Switch Error Code Troubleshooting
Additional Support
If the issue persists after following the troubleshooting actions in this guide,
contact Humanscale Support with the following information:
Humanscale Order/PO# Number
Issue Details
• Detailed description of the issue
• Photos/video of the issue
• Troubleshooting steps performed, including error codes, if applicable
Ship-to address (for shipment replacement parts, if necessary)
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