Configuration and Calibration Guide HD0679 Rev 1.2.0 43
Chapter 5 Sensor Diagnostics
The following tables list the most common faults found when using the sensor. If you are unable to
diagnose the problem from this information, please contact Hydronix technical support.
1 Sensor Diagnostics
1.1 Symptom: No output from Sensor
explanation
failure
but not correctly
with hand on sensor
within the normal
range (0-20mA, 4-
20mA)
power sensor
junction box
power supply/wiring
temporarily locked
up
power sensor
correctly
control system
output current at
control system
within the normal
range (0-20mA, 4-
20mA). Varies with
moisture content
to junction box
junction box
output current at
terminals in junction
box
within the normal
range (0-20mA, 4-
20mA). Varies with
moisture content
connector pins
connector pins are
damaged
sensor cable and
check if any pins
are damaged
can be bent to
normal to make
electrical contact
configuration by
connecting to a PC
incorrect
configuration
to a PC using the
Hydro-Com
software and a
suitable RS485
converter
connection is
working. Correct the
configuration
connection is not
working. Sensor
should be returned
to Hydronix for
repair.