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Hyperion EOS User Manual

Hyperion EOS
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HYPERION EOS Chargers Firmware Update Guide (for updateable chargers only)
Before you start, PLEASE read this document completely, then refer to it again as you proceed with updating.
NOTE: Firmware updates - if improperly done - have the potential to make your charger inoperable. Chargers
which are made inoperable due to firmware updates by users are NOT covered by warranty replacement policy.
If you have ANY RESERVATIONS about your ability to do the firmware upgrade, or are unwilling to accept full responsibility
for the results:
1) Don’t do the update, OR
2) CONTACT YOUR DEALER to ask about having it done for you. Most dealers should offer the service at a very small labor
charge plus return shipping charges.
Again, the updates are OPTIONAL and ADD FEATURES. They are NOT required, and we will NOT replace your charger for
free if there is a problem after update.
Except for the information offered on our website and in this manual, Hyperion does NOT provide end user support of any
kind with respect to firmware upgrades, USB connectivity to your particular PC, or any other related issue.
Supported PC and OS: At this time the firmware update application has been tested with Windows XP and Vista 32-bit.
64-bit OS (XP, Vista) should also work, with the proper USB driver loaded.
------- It is crucial that power is maintained to the PC during the update process! -------
Desktop vs. Laptop: A laptop with battery installed and charged, but still connected to AC outlet power, is preferable to a
desktop since the laptop battery will serve as a backup in case of power failure.
The Weather: Don’t attempt to do a firmware update during thunder or lightning, or any other time when AC power is likely
to fail. Likewise, be careful that the power supply to your home is not overloaded with too many air conditioners or other
high-demand appliances on at the same time. You don’t want to trip the main breaker!
Power Supply: Even if your charger supports greater than 15V input, you MUST use DC input between 12V and 15V for the
upgrade process. The best choice is a fully charged automotive or deep-cycle battery, as it is not subject to AC power
failures.
About USB Ports: Not all USB ports are created equal, even on the same PC. Your USB port should support spec 2.0 or
higher. If you fail with one port, UNINSTALL the driver program, connect to a different port (say, at back of the laptop rather
than front) then re-install the driver software and try again. Some ports have lower power rating and won’t work. Also, do
NOT attach the USB adapter to a “USB Hub”; attach it directly to the port.
See end of this document for troubleshooting tips, if you have problems using the USB adapter or Update Software Program.
Any updateable Hyperion charger with hardware version 3 or higher has built-in USB and
cable included in the box. (example 0720i-NET3, 0615i-DUO3, 0720i-SDUO3, etc).
Previous version NET and DUO chargers (0610iDUO, 0610iNET, 0610iDUO2, 0720iNET)
require the USB adapter shown left, to interface between the charger and PC (part number
HP-TI-PRGUSB). This adapter is also used for programming Hyperion TITAN speed
controllers via PC, and to connect Hyperion Emeter v1 to PC. In addition to the pictured
USB adapter, a simple adapter/extension harness is needed. (part # HP-EOS06-PCCBL).
(note: the small adapter shown front/right in the picture is for Emeter v1)
ALL upgradable chargers (including hardware series 3 chargers) require a windows driver
to be loaded for the USB adapter.
CLICK HERE FOR INSTRUCTIONS ON TI-PRGUSB DRIVER DOWNLOAD AND INSTALLATION
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Hyperion EOS Specifications

General IconGeneral
BrandHyperion
ModelEOS
CategoryBattery Charger
LanguageEnglish

Summary

Pre-Update Considerations and Requirements

Supported PC and Operating Systems

Details on PC and OS compatibility for the firmware update application, including 32-bit and 64-bit OS.

Power Maintenance During Update

Emphasizes the critical need for uninterrupted power to the PC during the firmware update process.

Environment and Power Supply Recommendations

Guidance on PC type (desktop vs. laptop), weather conditions, and appropriate DC power supply for the update.

USB Port Guidelines

Instructions on selecting the correct USB port, avoiding hubs, and troubleshooting port issues.

Hardware Identification for Updates

Identifying Updateable Chargers

Information on how to identify Hyperion chargers with built-in USB and required hardware versions for updates.

USB Adapter Requirements

Specifies the necessary USB adapter (HP-TI-PRGUSB) and extension harness for older charger models.

Firmware Update Procedure Steps

Locating Firmware Files

Instructions on downloading and unzipping the firmware update ZIP package containing the update program.

Connecting the Charger and PC

Steps for preparing the DC power supply, connecting the charger, and launching the update application.

Using the Charger Firmware Upgrader

Guidance on selecting the COM port, opening the HEX file, and initiating the firmware transfer process.

Troubleshooting Firmware Updates

Handling Communication Errors

Advice for resolving communication errors between the PC and charger during the update process.

Common Troubleshooting Steps

Check COM port, wiring, USB adapter connection, try different ports, and reinstall drivers.

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