24
Problem
May Be Caused By What To Do
Nothing Works
●
Appliance is not properly
connected to the power
supply.
●
The power supply
breakers are off.
●
There is a power outage.
●
Check to make sure the
power cord is connected to
the electrical outlet.
●
Turn on power at circuit
breaker or fuse box. Check
for tripped breaker or blown
fuse.
●
Contact power supply
company.
Igniters do not spark/ there
is no clicking sound.
●
Power not supplied to unit.
●
Wet or dry igniter(s).
●
The burner assembly is
not aligned properly next
to the igniter.
●
Wires loosened due to
improper handling.
●
See nothing works section.
●
Clean and dry igniter and
burner assembly according to
Care and Cleaning section.
●
Install the burner assembly to
allow the igniters to conduct.
They will not work if the
burners are not resting near
them.
●
Check for loose wiring.
No flame
●
See igniters do not spark
section.
●
Gas is turned off.
●
Gas supply is interrupted.
●
See igniters do not spark
section.
●
Clean & dry according to
care & clean section of the
manual.
●
Make sure the gas supply is
in the on position
●
Contact gas supply company.
Burner goes out at low
setting.
●
Air/gas intake holes are
obstructed.
●
Low gas pressure.
●
Only the three simmer
burners are designed to
be set low(simmer), all
other burners must be set
at their normal setting to
function. When the triple
ring is set to low only the
inner ring will light, this is
a normal occurrence.
●
Check to make sure air holes
above knobs are not blocked.
●
Contact gas company to
have pressure tested Ensure
gas pressure regulator is
installed.
●
Check to ensure you are
using the correct nozzles for
your gas type. Models ending
in LP mean propane, models
ending in NG mean natural
gas. You may need to
convert the appliance.
HTDF366 – Affluent Series Range Troubleshooting
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