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Service will be provided in the home
during normal business hours.
Labor/materials to remove and
replace defective parts is not covered
after the second year and will be
provided to the customer at an
affordable cost or the customer's
extended warranty company (if
applicable) will cover the bill.
We shall pay for all repairs in our service
coverage area within the two year warranty
period. We currently cover the entire USA,
Canada, Australia & Europe (Italy, UK
only). In the unlikely event, the consumer
lives in a isolated region of the USA &
Canada, the customer must directly pay our
servicer an out of area fee of $1.50 per mile
(non-negotiable), to perform service,
Hypotheory will cover the cost of parts &
labor. All of our service providers are
dispatched through our well known
warranty administrators.
During Warranty Period
If you feel your appliance is malfunctioning
and is in need of service you may contact
us at 800.928.4693 option 2, please ensure
you have had your appliance installed by a
licensed plumber or electrician, we may ask
for their info. Please ensure you have a
copy of your product invoice,full name of
purchaser, merchandise delivery address,
date of purchase and the model name- you
may need to fax or e-mail your product
invoice to our servicing department before
technical support is given and service is
dispatched. Your merchandise must fall
within the warranty period to be issued free
parts & service.
After Warranty Period
If you feel your appliance is malfunctioning
and is in need of service you may contact
us at 800.928.4693 option 2. If your
merchandise has passed the warranty
period, we will refer several names of
qualified appliance service technicians in
your area via phone, you will be responsible
for paying them directly. You will also be
billed for the parts you order from us.
Limited Lifetime Warranty
For the life of the product. The warranty
applies only to products installed for normal
residential use. The warranty applies only
to products installed in any one of the fifty
states of the United States, the District of
Columbia or the ten provinces of Canada.
This warranty does not cover any parts or
labor to correct any defect caused by
negligence, accident or improper use,
maintenance, installation, service or repair.
All literature is copyright protected by
HypoTheory Corporation.
Warranty Information
www.hypotheory.com
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