Hytera PNC370 - 6 Troubleshooting

13
6. Troubleshooting
Phenomena
Analysis
Solution
The terminal
cannot be turned
on.
The battery may be installed
improperly.
Remove and reattach the battery.
The battery power may run out.
Recharge or replace the battery.
The battery may suffer from poor
contact caused by dirty or damaged
battery contacts.
Clean the battery contacts or replace the
battery.
The terminal fails
to respond to any
operations.
Too many applications are running.
Forcibly stop some running applications or
restart the terminal.
The keys do not
work normally.
The keypad may fail to function
temporarily.
Restart the terminal.
The keypad is broken.
Contact the dealer or our Company for
customer service.
The LED indicator
does not work
normally.
The indicator may fail to function
temporarily.
Restart the terminal.
The indicator is broken.
Contact the dealer or our Company for
customer service.
The LCD does not
display any
information.
The display may fail to function
temporarily.
Restart the terminal.
The display is broken.
Contact the dealer or our Company for
customer service.
The terminal fails
to connect to the
cellular network.
The SIM card fails to function
properly or is out of service because
of unpaid charges.
Make sure the SIM card functions properly
or pay the charges.
The cellular network is not enabled
for the SIM card.
Contact the carrier to enable the cellular
network.