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IDEAL Halo Combi Wi-Fi

IDEAL Halo Combi Wi-Fi
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Question and Answer IconNeed help?

Do you have a question about the IDEAL Halo Combi Wi-Fi and is the answer not in the manual?

IDEAL Halo Combi Wi-Fi Specifications

General IconGeneral
TypeSmart Thermostat
ConnectivityWi-Fi
CompatibilityCombi boilers
Energy SavingYes
Weather CompensationYes
OpenTherm SupportYes
GeofencingYes
Voice ControlAmazon Alexa, Google Assistant
Warranty2 Years
Control MethodApp, Manual
DisplayLCD
ControlRemote
Power SupplyMains

Summary

Safety Information

Qualified Installation

Installation must be performed by a competent person with appropriate safety qualifications.

Instruction Adherence

Read instructions carefully to prevent product damage or hazardous conditions.

Model Compatibility

Instructions apply only to stated Ideal Boiler models and must comply with all applicable standards.

Electrical Safety

Always isolate the mains supply before installing or working on any boiler electronic components.

Getting Started

App Download and Setup

Download the Halo app from the Apple App Store or Google Play. Householders can set up accounts during installation.

Kit Contents

Included Components

Lists all items in the Halo Combi Wi-Fi kit: display unit, rear housing, trim plate, desk stand, Smart Interface, guides, batteries, and fixings.

Location Guidelines

Zigbee Communication Range

Zigbee communication range is up to 30 meters. Avoid solid walls or metal frames. Consider Zigbee Booster if needed.

Wi-Fi Router Placement

Position Wi-Fi router no more than 30 meters from the Smart Interface. Avoid directing Wi-Fi through metal or concrete.

Installation of the Halo

Wall Mounting

Steps for wall mounting the Halo, with or without the trim plate. Check signal strength before fixing.

Desk Mounting

Instructions for desk mounting the Halo using its integrated rear housing and desk stand.

Installation of the Smart Interface

Mains Supply Isolation

Isolate the mains supply to the boiler before proceeding with installation.

Wiring Terminals

Locate 230V and low voltage terminals. Connect link wires to room stat/timer and OpenTherm as per diagrams.

Mounting the Interface

Remove the blanking plate on the boiler front, connect the Smart Interface plug, and push it into the aperture.

Power Up and Initial Setup

Switch on the boiler. The Smart Interface powers up and begins setup (up to 90 seconds).

Connection Verification

Press the Override button to verify connection. The Override LED should be green, and the boiler should fire.

Pairing of the Halo

Initiate Pairing Process

Ensure the Halo Smart Interface Zigbee LED flashes red. The Halo unit powers up automatically after battery insertion.

On-Screen Pairing Guide

Follow the on-screen guide to select boiler type and zones. The screen will show pairing progress.

Finalizing Setup

Confirm 'Pairing Complete', set time and date, and optionally add installer contact details.

Smart Interface Pairing

Press and hold the Pair button on the Smart Interface until the Zigbee LED turns solid green.

Connecting the Halo to the Internet

Wi-Fi Network Requirements

Ensure router is connected to the internet and 2.4GHz is enabled. Download the Ideal Halo app.

App Account Creation

Open the Ideal Halo app, create an account, and follow the in-app instructions for connection.

Network Credentials Entry

The householder will need their Wi-Fi network name and password to complete the setup.

Halo Features and Configuration

Menu Options Overview

Details menu options such as Holiday mode, Timed heating schedule, Support, Fault page, Time/date, Advanced, and Landlord settings.

Smart Interface LED Indicators

Explains the meaning of Power, Boiler, Connectivity, Zigbee, and Override LEDs on the Smart Interface.

Advanced Settings

Setting Adjustments

Details settings like Optimised start/stop, Delayed start, Display tolerance, Temperature offset, and Frost protection.

Installer Configuration

Includes Daylight saving time, Frost protection settings, and inputting the Service phone number.

Commissioning Checklist

Pairing and Signal Verification

Confirm pairing via 'Identify' function and check Zigbee RSSI from 0 to -65.

Boiler Operation Test

Test boiler firing and shutdown by adjusting temperature on Halo. Check Boiler LED status.

Final Installation Checks

Verify Smart Interface LEDs, battery level, network icons, time/date, and installer details.

Troubleshooting

Power and Boiler Issues

Addresses no power on Smart Interface and boiler failing to fire. Check connections, power, and temperatures.

Pairing and Connection Problems

Troubleshoots failed pairing, low Zigbee RSSI, and Smart Interface not connecting to Wi-Fi.

Device Management

Covers deleting Halo from Zigbee network, deleting Zigbee network, and factory resetting the Smart Interface.

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