44
11
1111
11 TROUBLESHOOTING
TROUBLESHOOTINGTROUBLESHOOTING
TROUBLESHOOTING
ALWAYS che
ALWAYS cheALWAYS che
ALWAYS check that:
ck that:ck that:
ck that:
You have followed all the steps listed in the user guide to install and
set up your telephone.
All connectors are securely inserted into their sockets.
Mains power for the base unit is switched on at the socket.
The handset’s batteries are correctly and securely installed and are
sufficiently charged.
Everyday use
Everyday useEveryday use
Everyday use
“I cannot make or answer calls”
“I cannot make or answer calls”“I cannot make or answer calls”
“I cannot make or answer calls”
If the handset’s display is blank, it may have been switched off.
Press and hold
O to switch it back on.
Check that the base unit’s mains power adapter is plugged in and
power is switched on. The base unit needs mains power for normal
operation of the phone – not just for charging the batteries.
Make sure that you are using the telephone line cable supplied with
your phone. Other telephone line cables might not work.
Move the handset closer to the base unit.
Check the Battery Level symbol on the display. If it is low, put the
handset back on the base unit or charging pod to recharge the
batteries.
Switch off the power at the mains socket, wait for a short while and
then switch it back on. This may solve the problem.
“I cannot make call
“I cannot make call“I cannot make call
“I cannot make calls
ss
s”
””
”
If the handset display shows KEYS LOCKED
KEYS LOCKEDKEYS LOCKED
KEYS LOCKED, press and hold
*
to
unlock it before you make a call.
Only one handset (or the base unit) can be connected to an external
line at a time. If the handset display shows , the base is already
being used by another handset.
“When I press on the keys, nothing happens”
“When I press on the keys, nothing happens”“When I press on the keys, nothing happens”
“When I press on the keys, nothing happens”
Make sure that the batteries are fitted in your handset. If the Battery
Level symbol on the display shows ‘low’, put your handset back on the
base unit or charging pod to charge.
“When I key in a number, it appears on the display, but I cannot make an
“When I key in a number, it appears on the display, but I cannot make an “When I key in a number, it appears on the display, but I cannot make an
“When I key in a number, it appears on the display, but I cannot make an
external
externalexternal
external
call”
call”call”
call”
Try a different position for the base unit – somewhere higher if
possible, or further away from other electrical equipment.
This manual downloaded from http://www.manualowl.com
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