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Ilco Orion NOVA 2000 - After-Sales Service and Support; Requesting Service and Warranty

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NOVA 2000 Operating manual - English
20
10 AFTER-SALES SERVICE
Ilco-Orion provides full service to purchasers of the NOVA 2000 key-cutting machine.
To ensure complete safety for the operator and machine, any job not specified in this manual should be
carried out by the manufacturer or in a Ilco-Orion authorized Service Centre.
10.1 How to request service
The guarantee attached to the NOVA 2000 key-cutting machine ensures free repairs or replacements
of faulty parts within 12 months of purchase. All other service calls must be arranged by the customer
with Ilco-Orion.