What to do if the IMOU Digital Camera APP says "Failed to configure device network"?
If the IMOU Digital Camera app says 'Failed to configure device network', try resetting your camera and connecting it again. Also, some cameras only support 2.4GHz, so if your router has dual band (2.4G/5G), make sure you are connecting to the 2.4GHz network.
What to do if my IMOU Digital Camera has no picture or signal?
If your IMOU Digital Camera shows no picture or signal, first ensure the LED indicator is flashing steady green. Also, verify that the camera is properly connected to power using the included USB power adapter. If problems persist, try repositioning the camera or router to improve signal strength.
Why is the picture not clear on my IMOU Digital Camera?
To fix a blurry picture on your IMOU Digital Camera, check the camera lens for dirt, dust, or spider webs and clean it with a soft, clean cloth. Also, make sure to remove the vinyl cover on the camera lens.
Why does my IMOU Digital Camera have no audio?
If your IMOU Digital Camera has no audio, first ensure that the audio function on the camera is turned on. Also, check that the audio is turned up on the viewing device.
What to do if my phone is not reading the QR code for IMOU Digital Camera?
If your phone is not reading the QR code for your IMOU Digital Camera, clean the camera lens of your smartphone. Also, ensure there is enough light on the QR code and avoid holding the QR code too close to the camera.
General| Type | IP security camera |
|---|---|
| Certification | CE, FCC, UL |
| Placement supported | Indoor |
| Connectivity technology | Wireless |
| Form factor | Box |
| Mounting type | Ceiling/Wall/Desk |
| Product color | Black, White |
| International Protection (IP) code | IP65 |
| Camera pan control | No |
| Minimum illumination | - lx |
| Sensor type | CMOS |
| Progressive scan | Yes |
| Number of sensors | 1 |
| Optical sensor size | 1/2.7 \ |
| Lens diameter | 2.8 mm |
| Maximum aperture number | 2.2 |
| Night vision distance | 10 m |
| Total megapixels | 2 MP |
| Maximum resolution | 1920 x 1080 pixels |
| Video compression formats | H.264, H.265 |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Power source type | Battery, USB |
| Power consumption (typical) | 3 W |
| Motion sensor technology | Passive infrared (PIR) sensor |
| Operating temperature (T-T) | -20 - 45 °C |
| Operating relative humidity (H-H) | 0 - 95 % |
| Harmonized System (HS) code | 85258900 |
Weight and Dimensions| Depth | 71.5 mm |
|---|---|
| Width | 77 mm |
| Weight | 350 g |
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