INDRA Smart Series - Customer Handover

Customer Handover
FilloutandhandovertheSmartChargeActStatementofCompliance.Encouragethe
customertoretainthisdocumentasitmaybeusedasevidenceofacompliantEVSEinstall.
It is also recommended that the installer retains a copy, or evidence of its completion and
handover,fortheirrecords.
A digital version of this form can be found on the Indra website to be emailed to
thecustomer.
AlsohandthecustomertheCustomerQuickStartGuide.Thisprovidesthemwithsupporton
gettingsetupontheIndraApp.
Charger Familiarisation
Oerthecustomerademonstrationofhowthechargerworks,forexample,plugitinand
showthemhowtostartandstopaboostcharge.
Show the customer where the switchgear is and how they would safely isolate or power cycle
thechargerifrequired.
OerthecustomerabriefwalkthroughoftheIndraApp.
Customer Support
Remember, if you have issues at any point, please contact the customer support team:
Phone: 01684 770631 (option 1)
Email:support@Indra.co.uk
Monday-Thursday: 0800-1700
Friday: 0800-1600
Saturday-Sunday: Closed
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