Page 58 Limited Warranty
InFocus does not warrant that the operation of the products will be uninterrupted or error-free. InFocus is
not responsible for damage arising from failure to follow instructions relating to the products’ use.
INFOCUS IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR
REMOVABLE STORAGE MEDIA. INFOCUS IS NOT RESPONSIBLE FOR THE RESTORATION OR
REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY
INFOCUS WHEN THE PRODUCT IS MANUFACTURED.
To enable InFocus to provide the best possible support and service during the Limited Warranty Period,
you will be required to:
Maintain a proper and adequate environment, and use the InFocus hardware products in
accordance with the instructions furnished.
Verify configurations, load most recent firmware, install software patches, run InFocus diagnostics
and utilities, and implement temporary procedures or workarounds provided by InFocus while
InFocus works on permanent solutions.
Allow InFocus to keep resident on your systems or sites certain system and network diagnosis
and maintenance tools to facilitate the performance of warranty support (collectively referred to as
“Proprietary Service Tools”); Proprietary Service Tools are and remain the sole and exclusive
property of InFocus.
Additional Limitations:
Products external to the system processor (CPU) box, such as external storage subsystems,
printers and other peripherals, are covered by the applicable warranty for those products or
options.
An effective repair does not necessarily require the replacement of a defective part. For example,
cleaning the heads of a floppy drive or updating revision levels of ROM BIOS on a PCA board are
activities that in many instances deliver an effective repair.
BIOS/Firmware upgrades are not covered under the Limited Warranty. Firmware that is an
integral part of the option hardware board is not automatically upgraded when new versions of
firmware are released.
It is the responsibility of the customer to ensure that their software is compatible with the latest
BIOS/firmware revision.
This Limited Warranty does not apply: (a) to consumable or expendable parts, such as batteries,
or protective coatings designed to diminish over time unless failure has occurred due to a
defect in materials or workmanship; (b) to cartons, carrying cases, shipping cases, external
cabinets, accessories used in connection with the product; (c) to cosmetic damage, including
but not limited to scratches, dents, and broken plastic on ports; (d) to damage caused by use
with non-InFocus products; (e) to damage caused by accident, abuse, misuse, improper
ventilation, smoke exposure, contamination, improper or inadequate maintenance, cleaning or
calibration, liquid contact, unusual physical or electrical stress and/or power surges, virus
infection, fire, earthquake, disaster, lightning or other external causes; (f) to damage caused by
operating the product outside the permitted or intended uses or usage parameters described by
InFocus (including burned monitor screens and incorrect input voltage); (g) to damage caused
by service (including upgrades and expansions) performed by anyone other than a
representative of InFocus or an InFocus Authorized Service Provider (“ASP”) or your own
installation of customer-installable parts as instructed by InFocus; (h) to a product or part that
has been modified to alter functionality or capability without the written permission of InFocus
(including use of an unauthorized mount); (i) to defects caused by normal wear and tear or
otherwise due to the normal aging of the product; (j) to failure to follow maintenance procedures
as outlined in the product user documentation including where a schedule is specified for
regular cleaning of certain parts (based on usage and environment); (k) to loss or damage in
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