InFocus INF5520

To Previous Page

Limited Warranty Page 61

Repair, InFocus will pay all shipping and part return costs and determine the courier/carrier to be used.

InFocus may utilize a doorstep swap process, which involves an InFocus delivery person delivering the

replacement product or CSR part to the Customer and picking up the defective product or part at the time

of delivery for return to InFocus. Upon receipt of the replacement product or part, the original product or

part becomes the property of InFocus and you agree to follow instructions, including arranging the return

of original product or part to InFocus in a timely manner. When providing a product exchange or

Customer Self Repair (CSR) part requiring the return of the original product or part, InFocus may require

a credit card authorization as security for the retail price of the replacement product or part and applicable

shipping costs. When returning product to InFocus, a Return Material Authorization Number (RMA #) is

required and must be clearly displayed on the outside of the shipping carton or a similar package

affording an equal degree of protection. Service options, parts availability and response times may vary

according to the country in which service is requested. Service options are subject to change at any time.

You may be responsible for shipping and handling charges if the product cannot be serviced in the

country in which service is requested. If you seek service in a country that is not the country of original

purchase, you will comply with all applicable import and export laws and regulations and be responsible

for all custom duties, V.A.T. and other associated taxes and charges. Where international service is

available, InFocus may repair or exchange defective products and parts with comparable products and

parts that comply with local standards. In accordance with applicable law, InFocus may require that you

furnish proof of purchase details and/or comply with registration requirements before receiving warranty

service. Resources with more details on this and other matters on obtaining warranty service are

described below.

PRIVACY. InFocus will maintain and use customer information in accordance with the InFocus

BACKUP. If your product is capable of storing software programs, data and other information, you

should protect its contents against possible operational failures. Before you deliver your product for

warranty service it is your responsibility to keep a separate backup copy of the contents, remove all

personal information and data that you want to protect and disable any security passwords. THE

CONTENTS OF YOUR PRODUCT WILL BE DELETED AND THE STORAGE MEDIA

REFORMATTED IN THE COURSE OF WARRANTY SERVICE. Your product or a replacement

product will be returned to you as your product was configured when originally purchased, subject to

applicable updates. InFocus may install system software updates as part of warranty service that will

prevent the hardware from reverting to an earlier version of the system software. Third party

applications installed on the hardware may not be compatible or work with the hardware as a result of

the system software update. You will be responsible for reinstalling all other software programs, data

and passwords. Recovery and reinstallation of software programs and user data are not covered

under this Limited Warranty.

RESOURCES. Support and service information including Authorized Distributor and Authorized

Service Provider locations is available at: www.infocus.com/support.

InFocus Corporation, 13190 SW 68th Parkway, Suite 200, Portland, OR 97223-8368 USA

registered in the U.S. and other countries.

InFocus INF5520 - Page 63