infor LN HTML5 - Troubleshooting

Web server password
Specify the password for the user account you log on with on the web server.
Confirm web server password
Specify the password for the user account you log on with on the web server.
6 Save the changes.
7 Click Test to verify the changes.
The Log field must show output similar to this message:
The following applications are installed on your Application Server:
DefaultApplication
webui
ivtApp
8 Click the Server specifics tab.
9 Specify this information:
Server name
Specify <Server name>.
Cell name
Specify <Cell name>.
Node name
Specify <Node name>.
Troubleshooting
When testing the workbench web server's LN UI configuration, these messages might be displayed:
Failed to ping the server, check Web Server URL and Port number.
Solution: check the Web server URL and Port number fields.
Failed to login, check Web Server username and password.
Solution: check the Web server username and Web server password fields . Ensure that the
values are consistent with the specified values.
SSL Trust not, or incorrectly defined
Solution 1: No SSL certificate has been imported in the SSL Truststore session.
Solution 2: An incorrect SSL certificate, which does not belong to the web server on which
WebSphere is running, has been uploaded.
Infor LN HTML5 Workbench Administration Guide | 19
Configuration of Workbench Web Server (WebSphere)