Wartung von Endgeräten
ACHTUNG
Stellen Sie vor jeglicher Wartungsarbeit an dem Terminal sicher, dass die Stromversorgung
unterbrochen ist.
Als erstes alle Kabel vom Terminal trennen.
Regeln für eine ordnungsgemässe Reinigung des Terminals:
• Für die Außenseite des Terminals, Ingenico Cleaning kits benutzen.
• Keine elektrischen Anschlüsse reinigen.
• Auf keinen Fall Lösungsmittel, Waschmittel oder Scheuermittel verwenden:
diese Mittel können den Kunststoff oder elektrische Kontakte beschädigen.
• Das Terminal keiner direkten Sonneneinstrahlung aussetzen.
•
Nichts in den Schlitz des Chipkartenlesers einführen.
6.2. Transport and storage
• Use the original packaging for unit storage.
•
Disconnect all cables from the terminal during transportation.
6.3. Troubleshooting
The terminal does not turn on:
• Battery level is too low
• Check the USB connection
• Make sure the PC is turned on
• Check that the wall plug PSU is fully inserted in the electrical socket
The terminal fails to establish connection with third party device
• Check that the third party device is correctly powered.
• Check the configuration of the third party device.
• Check both terminal & third party device are paired (refer to the pairing user guide).
• Check both terminal & third party device are connected via Bluetooth.
• Seek technical support.
Cards are not read
• Check that the magnetic card is swiped correctly (with magnetic stripe inserted into
the slot & facing towards the keypad).
• Swipe again the card with a constant movement.
• Check that the magnetic stripe is not damaged, grooved or cracked.
• Make sure you have inserted correctly the smart card into the smart card reader
and that the card has been removed after the transaction.
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