Ingenico iCT250E User Manual (English)

Questions and Answers:

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mark38Aug 4, 2025
What to do if Ingenico iCT250E is not connected to network?
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  schaeferchristinaAug 4, 2025
  If your Ingenico Payment Terminal isn't connecting to the network, resulting in offline transactions, there are a few things you can check: * First, restart the terminal by pressing and holding the yellow “Clear” button and the full stop/comma button simultaneously until it restarts (about 30 seconds). Then try again. * If you're using GPRS, make sure the signal strength is displayed at the top. If not, contact your network provider to check coverage and SIM card subscriptions. * If you're using Ethernet, ensure the cable is properly connected to both the terminal and the network socket.
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Michael JuarezAug 10, 2025
How to fix Ingenico iCT250E when it freezes and keys don't work?
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  William WoodAug 10, 2025
  If your Ingenico Payment Terminal freezes and the keys stop working, try these steps: * Restart the terminal by holding down the yellow “Clear” button and the comma button simultaneously for about 3 seconds, then wait for it to restart (approximately 30 seconds). Try again after the restart. * If it remains frozen, remove the power cable or battery until the display goes dark, then reconnect the power cable or battery.
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garzarichardAug 19, 2025
What to do if my Ingenico iCT250E is broken and won't turn on?
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  Teresa SpencerAug 19, 2025
  If your Ingenico Payment Terminal is broken and won't turn on, check that the cables are connected and the battery is inserted correctly.
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David JohnsonAug 27, 2025
How to fix Ingenico iCT250E error message 'missing keys'?
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  bryantcalvinAug 27, 2025
  To address the “missing keys” error on your Ingenico Payment Terminal, check for available updates in the settings menu (MENU-0-2).

Ingenico iCT250E Specifications

General

Battery Life	Up to 8 hours
Connectivity	Ethernet
Battery	Optional battery for mobile use
Power Supply	AC adapter
Operating System	Ingenico OS
Operating Temperature	0°C to +40°C
Storage Temperature	-20°C to +70°C
Humidity	5% to 90% RH non-condensing
Card Reader	Smart card reader, magnetic stripe reader, contactless reader (NFC)