9. Product Warranty
Dear customer:
Many thanks for your purchasing our product!
After purchasing our product, please provide your correct, complete and authentic personal information, write the serial No. of the
purchased product into the warranty card, ask for a valid invoice and keep it properly so as to be able to use our warranty service should
any issue occur in future.
To ensure high-quality service, INMOTION promises that it will provide repair, replacement and return services free of charge for
products in accordance with our warranty policies (only products purchased on the Chinese mainland). Except for costs including
insurance, delivery, transportation, etc., the warranty service is provided free of charge.
9.1 Scope of Warranty
◆All products purchased from INMOTION's official online outlet, within 7 days from the date of sale (herein, the date of receipt by
the customer is taken as the date of sale), are covered by the "7-day no-reason return" policy in line with the rules of the platform.
The returned product must be the original one and its packaging shall be free from damage and will not affect its resale. Besides, the
delivery cost shall be paid by the customer.
◆ With 7 days from the date of sale (herein, the date of receipt by the customer is taken as the date of sale), should any quality issue
occur and later be confirmed by the manufacturer's inspection to be caused by the product itself, the product can be returned, replaced
or repaired free of charge.
◆ With 15 days from the date of sale (herein, the date of receipt by the customer is taken as the date of sale), should any quality
issue occur and later be confirmed by the manufacturer's inspection to be caused by the product itself, the product can be replaced or
repaired free of charge.
◆ Should the customer make a return or exchange request, but fail to send the product back within the specified deadline, the
customer's return and exchange rights will no longer be considered valid. Loss incurred by causes irrelevant to the product itself during
the return and exchange process, shall be borne by the customer.
◆ Within the warranty period, should any quality issue be confirmed by the manufacturer to be caused by the product itself, the
manufacturer will provide repair service free of charge. The starting date of the warranty period is the date specified in the legal,
authentic and valid proof of purchase provided by the customer. Should the customer not be able to provide a proof of purchase, the
day 90 days after the date of production shall be taken as the starting date of the warranty period.
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