Maintenance and
Troubleshooting
MD380 User Manual
- 302 -
SN Symptom Possible Causes Solutions
6
The motor does
not rotate after the
AC drive runs.
1: Check the motor and the motor
cables.
2: The motor parameters are set
improperly.
3: The cable between the drive
board and the control board is in
poor contact.
4: The drive board is faulty.
1: Check that cabling between
the AC drive and the motor is
normal..
2: Replace the motor or rectify
mechanical faults.
3: Check and set the motor
parameters again.
7
The DI terminals
are disabled.
1: The related parameters are set
incorrectly.
2: The external signal is incorrect.
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becomes loose.
4: The control board is faulty.
1: Check and set the parameters
in group F4 again.
2: Re-connect the external
signal cables.
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4: Contact the agent or Inovance
for technical support.
8
The motor speed
is always low in
CLVC mode.
1: The encoder is faulty.
2: The encoder cable is connected
incorrectly or in poor contact.
3: The PG card is faulty.
4: The drive board is faulty.
1: Replace the encoder and
ensure the cabling is proper.
2: Replace the PG card.
3: Contact the agent or Inovance
for technical support.
9
The AC drive
reports overcurrent
and overvoltage
frequently.
1: The motor parameters are set
improperly.
2: The acceleration/deceleration
time is improper.
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1: Set the motor parameters
or perform motor auto-tuning
again.
2: Set proper acceleration/
deceleration time.
3: Contact the agent or Inovance
for technical support.
10
Err17 is reported
upon power-on or
running.
The soft startup contactor is not
closed.
1: Check whether the contactor
cable is loose.
2: Check whether the contactor
is faulty.
3: Check whether 24 V power
supply of the contactor is faulty.
4: Contact the agent or Inovance
for technical support.
11
is
displayed upon
power-on.
Related component on the control
board is damaged.
Replace the control board.
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