Error Codes
Please contact your SRT representative and provide them with the error code (EXX) for further assistance.
DIAGNOSTIC CODES FOR CBD6S
CODES NAME DESCRIPTION POTENTIAL CAUSE SOLUTION/TROUBLESHOOTING
E01 Position Lost
The desk has an
unknown position and
needs to be initialized
• Position error
• New Desk Leg added
• Initialize the system
E02
General
Overload Up
Overload in upward
direction has occurred
- -
E03
General
Overload Down
Overload in downward
direction has occurred
- -
E08 Watchdog
Indicate that software
failed to kick watchdog
• Program fault
• Unplug mains cable for 15 sec
• Initialize the system
• Replace Control Box
E09 LIN collision
Collisions detected
on the LIN bus
• Key pressed on two or
more connected handset
simultaneously
• Multiple LINBUS devices
activated simultaneously
• Check if another desk panel is
connected and being activated
• Unplug all but one desk
panel and test system
E10 Power fail
Power fail happened,
or power regulator
adjusted below 10%
• Mains cable pulled during driving
• Internal fault
• Only 1 battery for a 3- or
4-channel system
• "E10 is a power fail, voltage on
power supply drops below a
certain limit, power removed"
• Check mains cable is not caught,
and is allowed to freely travel
• Use strain-relief loop
built into control box
• Use a 2nd battery; charge batteries
E11
Channel
mismatch
Change in number
of actuators since
initialization
• Disconnection
• Desk Leg added
• Check Motor cable
connections and Integrity
• Change Motor cable or Desk Leg
• Initialize the system
E12 Position error
One channel have
position different
than others
• Too much back drive occurred
• Move table to fully
retracted position
• Initialize system
E13 Short circuit
Short circuit detected
during operation
• Squeezed Motor Cable
• Short in motor
• Check motor cable connections
• Isolate and replace Motor Cable
• Isolate and replace Desk Leg
Height Adjustable Table – User Guide | October 2019 13
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