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www.insigniaproducts.com
Troubleshooting
Fault indication
If a fault is detected, the display shows one of the following codes. If a fault is
indicated, call for service:
General
CAUTION: Do not try to repair your freezer yourself. Doing so invalidates the
warranty.
Fault code E2 E5 E7
Description Temperature sensor
fault
Defrost sensor fault Ambient Temperature
sensor fault
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
E2 appears on
the display
Temperature sensor
failure.
Call for service.
E5 appears on
the display
Defrost sensor failure. Call for service.
E7 appears on
the display
Ambient temperature
sensor failure.
Call for service.
High Temp and
Door Open
alerts
See “Understanding Alerts” on page 13.
The freezer
does not
operate
The freezer is
unplugged.
Make sure that the freezer is plugged in and
that the plug is pushed completely into the
outlet.
The fuse on the circuit
is blown or the circuit
breaker is tripped.
Check the house fuse/circuit breaker box
and replace the fuse or reset the circuit
breaker.
Power failure. If a power failure occurs, the freezer turns
off. Wait until the power is restored.
The freezer
door does not
close
completely
Food packages are
interfering with the
door.
Move the food packages or remove some
food.
The door gaskets are
dirty.
Clean the door gaskets.
The freezer may not
be level.
Level the freezer.