Troubleshooting
If you experience any problems with the cooker, need technical assistance
or product return information, please contact the Instant Pot support team
using the methods below:
• Create a support ticket:
• Email:
Problem Possible reason
Sealing ring not installed
properly
Position the sealing ring
Solution
Float valve in the popped-up
position
downward
Pressure inside the cooker
Position the steam release
handle to the venting
position to release the
lid after the pressure is
completely released
Float valve stuck at the
popped-up position
Ensure steam is completely
released by turning steam
release handle to Venting
Open the lid cautiously and
Steam leaks from the side
of the lid
No sealing ring
Install the sealing ring
Sealing ring damaged
Replace the sealing ring
Food debris attached to the
sealing ring
Clean the sealing ring
Lid not closed properly
Open then close the lid
again
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