Q: Some of my guests wish to play a network game or share files and folders,
but that doesn’t work. Why can’t the connected guest computers
communicate with each other?
A: Because, by default, Virtual VLAN is activated. You need to disable it to
allow network communication between the connected guest computers.
(See the previous Q&A.)
Q: How often does a guest need to authenticate at the welcome page?
A: Only once. As long as GuestGate is not restarted, the guest will never
again be prompted to enter the password and agree to your terms and
conditions.
Q: Can I access the administrator menu of GuestGate from one of the guest
ports?
A: No. For security reasons this is not possible. Access to the administrator
menu can only be gained through the host port.
5. servIce & support
Additional information about GuestGate is available on the web at
http://www.guestgate.com/.
On this page you can:
1. Find answers to common questions (FAQ);
2. Obtain the latest firmware versions; and
3. Get in contact with our technical support team.
In case of technical problems, we always recommend checking with your local
authorized INTELLINET NETWORK SOLUTIONS dealer first. Contact with our
technical support team can be made on the Web site, as well.
6. specIfIcatIons
• Guest network: 1 x 10/100 Mbps RJ-45 port
• Host network: 4 x 10/100 Mbps RJ-45 ports
• Reset button
• LEDs: 1 x Power; 1 x Link/Activity for host network; 4 x Link/Activity for
guest ports
• AC adapter 12 V / 0.5 A
• Dimensions: H: 45 mm; W: 220 mm; D: 120 mm
• Humidity: 0 – 90% (non-condensing)
• Temperature: 10 – 55°C
• EMI certification: FCC Class B, CE Mark, C-T
SERVICE & SUPPORT / SPECIFICATIONS
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