Intenso PM5200 - GUARANTEE CONDITIONS AND COMPLAINTS PROCEDURE; Guarantee Conditions; Complaints Procedure; Contact Information

GUARANTEE CONDITIONS AND
COMPLAINTS PROCEDURE
Intenso Internaonal GmbH grants a two-year guarantee for this product in
addion to the statutory warranty. The guarantee applies only to material
and producon errors. Intenso Internaonal GmbH is not liable for the loss
of data. The free-of-charge guarantee relates to the repair or exchange of
faulty parts. You are responsible for the safe eliminaon of your data
which is not carried out by us. The sales receipt must be retained for the
determinaon of the guarantee period. Please understand that we cannot
provide a guarantee service in the case of, e.g.:
Non-observance of the Operang Instrucons
Abusive or improper treatment, installaon or use
Damages, scratches or wear
Arbitrary modicaons, opening the housing, intervenons or
repairs
Damage through other devices, force majeur or transport
Guarantee conditions:
In the case of a complaint, please proceed as follows:
1. Only returns with sales receipt and full accessories will be accepted.
2. Furthermore, an RMA number is absolute precondion for returns.
You can request this RMA number via the homepage, by email or
via the service hotline. It must be aached clearly visible on the
parcel.
3. Please pack the product including the sales receipt and complete
accessories in a transport-proof manner. The parcel must have
sucient postage.
Please send the parcel to the following address:
INTENSO INTERNATIONAL GMBH
Service Center (your RMA-Nr.)
Kopernikusstraße 12-14
D-49377 Vechta
Contact:
Email (technical support): support@intenso-internaonal.de
Email (RMA-number): rma@intenso-internaonal.de
Internet: www.intenso-internaonal.de
Service Hotline: +49 (0) 900 –1 50 40 30
(0,39 € / min. from the German xed
network mobile phone prices may vary.)
Complaints procedure:
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