Intermec CN51 - Troubleshoot Emdi

30 Enhanced Mobile Document Imaging (eMDI) User Guide
<field1 entryRequired="true" minLength="1" maxLength="50"
fieldType="AN">
<displayName>Document Name</displayName>
<defaultValue>Bill of Lading</defaultValue>
<defaultValue>Receipt</defaultValue>
<defaultValue>Driver Log</defaultValue>
</field1>
<field2 entryRequired="false" maxLength="20" fieldType="NUM">
<displayName>PRO#</displayName>
<defaultValue>12450005</defaultValue>
</field2>
<field3 entryRequired="false" fieldType="DT">
<displayName>Service Date</displayName>
</field3>
<field4></field4>
<field5></field5>
</FileIndexInformation>
</MobileDocumentImaging>
Troubleshoot eMDI
Use this section to troubleshoot some common problems you may
experience with eMDI.
Problems While Using eMDI
Problem Possible Solution
Problems capturing full-sized
documents (8.5 x 11 and A4)
or half-sized documents
(8.5 x 5.5 and A5).
Set your saved images to JPEG grayscale at 75% compression
quality. Make sure the document and background have high
contrast, and good lighting.
Image appears grainy. Decrease text enhancement or increase noise reduction.
Images are no longer
recognizable or the laser
frame no longer illuminates.
Restore menu defaults:
• For computers capturing a document image with the imager,
tap Start > Settings > System > Intermec Settings. Browse to
Data Collection > Internal Scanner > Imager Settings and
tap Menu > Restore Menu Defaults.
• For computers capturing a document image with the camera,
tap Start > Settings > System > Intermec Settings. Browse to
Data Collection > Camera > Camera Settings and tap Menu
> Restore Menu Defaults.