Chapter 4 — Troubleshooting and Maintaining the Printer
PM4i Mid-Range Printer User’s Manual 91
Troubleshooting Printer Problems and Finding Solutions
Use this section to find possible solutions to printer problems.
IP configuration error. The printer is trying to
acquire an IP address from the network. Wait for the
printer to complete the task before taking any
action.
Blinking
No Printhead Printhead not found Off
Rebooted Off
Initializing Off
Printer crash. In most instances, when the printer
crashes, the screen is reset which causes the Intermec
Ready-to-Work indicator to turn off.
Off
Printer turned off Off
Maintenance Off
Psu Over
Temp
Power supply over temperature Off
Printhead Hot The printhead is overheated and needs to
cool down. Wait for printing to resume
automatically.
Off
IPL Error Messages (continued)
Message Description
Ready-to-Work
Indicator Status
Error
Number
Print Quality Problems and Possible Solutions
Problem Possible Solution
The printout is weak, overall. Try these possible solutions in order:
• Make sure that your media setting is appropriate for the
type of media you are using.
• The contrast may be too low. Try increasing the contrast.
• The printhead pressure may be too low. Increase the
printhead pressure. For help, see “Adjusting the
Printhead Pressure” on page 102.
• Replace the printhead. For help, see “Replacing the
Printhead” on page 111.
The printout is weaker on one side. Adjust the pressure arm. For help, see “Adjusting the
Pressure Arm” on page 98.
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