Intex 128362GN - User Manual

Questions and Answers

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Christian CraigAug 15, 2025
How to fix Intex 128362GN filter motor that fails to start?
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  Kathy WellsAug 15, 2025
  If the filter motor on your Intex Swimming Pool won't start, first, ensure the line cord is plugged into a 3-wire outlet protected by a Class A Ground Fault Circuit Interrupter, or RCD. If the GFCI/RCD circuit breaker has tripped, reset it. If it trips repeatedly, there may be an electrical defect; turn off the breaker and consult an electrician. Lastly, the motor may be too hot; allow it to cool down before restarting.
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Christopher RobertsAug 21, 2025
Why is my Intex 128362GN filter not cleaning the pool?
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  Ryan WebbAug 21, 2025
  If your Intex Swimming Pool filter isn’t cleaning the pool, adjust the chlorine and pH levels, consulting your local swimming pool supply stores for guidance. Ensure the tank is loaded with filter sand according to the “sand loading instructions”. Set the 6-way valve to the “FILTER” position. If the pool is excessively dirty, operate the filter for longer periods. Also, clean the strainer screen at the inlet to remove any restrictions to the water flow.
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Amanda ClarkAug 25, 2025
What to do if Intex 128362GN Swimming Pool pump doesn't work?
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  carlbennettAug 25, 2025
  If the pump for your Intex Swimming Pool doesn’t work, first, ensure the water level is correct. Then, clean the strainer screens at the pool inlet. Check for air leaks on the intake hose by tightening the hose nuts and inspecting the hose for damage. If these steps don’t resolve the issue, contact the Intex service center, as the motor may be faulty or the impeller jammed.
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Ernest DownsAug 27, 2025
How to stop Intex 128362GN inlet threaded air connector or air jet valve from leaking?
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  Lisa JacobsAug 28, 2025
  If the inlet threaded air connector or air jet valve on your Intex Swimming Pool is leaking, try the following: tighten or reinstall the plunger valve. Ensure the air jet valve is tight and facing up. If the internal seal is blocked, turn the pump on for a few seconds, then off; repeat this three times. If the internal seal is dirty, remove the air jet valve, flush out dirt with water, and replace the valve. If the valve is broken, replace it with a new one.
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Melody HuangAug 30, 2025
How to fix Intex 128362GN 6-way valve or cover leaking?
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  Dr. Mary JonesAug 31, 2025
  If the 6-way valve or cover on your Intex Swimming Pool is leaking, first, remove the 6-way valve cover and ensure the o-ring is in place. If the o-ring is dirty, clean it with garden hose water. Ensure the flange clamp is tight using the wrench supplied. If the valve is damaged, contact the Intex service center.
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Kristin KellySep 2, 2025
How to repair Intex 128362GN hose leaking?
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  Joshua LittleSep 2, 2025
  If the hose on your Intex Swimming Pool is leaking, first, tighten or reinstall the hose nut to ensure it is securely tight. Also, check that the hose connection fitting o-ring or L-shape o-ring is in place and not damaged.
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Brian RobertsSep 5, 2025
Why is sand flowing back into my Intex 128362GN Swimming Pool?
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  Scott GreenSep 5, 2025
  If sand is flowing back into your Intex Swimming Pool, ensure you are using only No. 20 silica sand with a particle size range of 0.45 to 0.85 mm (0.018 to 0.033 inches) and a Uniformity Coefficient less than 1.75. If the sand bed is calcified, change the sand.
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Eric McmillanSep 8, 2025
What to do if Intex Swimming Pool pressure gauge doesn’t work?
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  Allison LongSep 9, 2025
  If the pressure gauge on your Intex Swimming Pool doesn’t work, clear any obstructions in the intake by unscrewing it from the 6-way valve. If the pressure gauge is damaged, contact the Intex service center.
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Eric ZimmermanSep 12, 2025
Why is the timer inaccurate or can't be set on my Intex 128362GN?
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  Ms. Sara WoodsSep 12, 2025
  If the timer on your Intex Swimming Pool is inaccurate or can't be set, turn off the pump and restart it 5 minutes later. If that doesn't work, try re-setting the timer. If the issue persists, contact the Intex service center, as the inner timer may be defective.
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josephhoganNov 17, 2025
What to do if Intex 128362GN filter doesn’t pump water or flow is very slow?
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  maxwelljacobNov 17, 2025
  If your Intex Swimming Pool filter isn't pumping water or the flow is very slow, start by clearing any obstructions in the intake hose by discharging it inside the pool wall. Check for air leaks on the intake line by tightening hose nuts and inspecting hoses for damage, and ensure the pool water level is adequate. If the pool is excessively dirty, clean the pre-filtering basket more often. Backwash the filter if the sand media is clogged with dirt. Ensure the nozzle is at the upper position of the pool inlet and the strainer at the lower position of the pool outlet. Remove about 1” of sand if the filtering sand surface has crusting or caking. Remove any pool vacuuming device attached to the system line. Finally, ensure the inlet threaded air connector is connected to the pool inlet upper h...