Intex PureSpa SB-HW10

Questions and Answers

A
Ashley SantiagoAug 19, 2025
Why is my Intex PureSpa SB-HW10 tub losing air pressure?
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  brucejenkinsAug 19, 2025
  If your Intex Swimming Pool tub is losing air pressure, check the following: * Ensure the air valve cap is securely closed. * Make sure the air valve base is tightened. Fill the spa tub with air and then tighten the air valve base. * Inspect the spa tub for any holes, cuts, or splits. Use liquid soap and water in a squirt bottle to spray on the seams to find any leaks. Clean and dry the leaking area, then apply the repair patch.
S
Susan GeorgeAug 21, 2025
What to do if the water in my Intex PureSpa SB-HW10 is not clean?
- V
  Vanessa HicksAug 21, 2025
  If the water in your Intex Swimming Pool is not clean, consider these possible causes: * Ensure the cartridge assembly is properly attached. * Increase the filtration time. * Clean or replace the filter cartridge. * Maintain proper water sanitation according to the chemical manufacturer’s instructions. * Check and clean the filtration inlet and outlet regularly.
R
Richard MillerAug 23, 2025
What to do if there's leaking between the spa tub connectors and control unit connectors on my Intex PureSpa SB-HW10 Swimming Pool?
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  Danny WilliamsAug 25, 2025
  If there's leaking between the spa tub connectors and control unit connectors on your Intex Swimming Pool, first tighten the inlet and outlet connections. Also, check the inlet/outlet o-ring; it might be missing or dirty. Coat the o-ring with petroleum jelly for a waterproof seal. Remove the grid from inside the spa with a screwdriver, ensure the inlet/outlet O-ring is in place, and clean it if necessary.
S
Steven JohnsonAug 26, 2025
Why is the air pressure weak during inflation of my Intex PureSpa SB-HW10 Swimming Pool?
- M
  Michael FordAug 26, 2025
  If the air pressure is weak during inflation of your Intex Swimming Pool, ensure the hose adaptor o-ring is in place. Also, tighten or reinstall the hose adaptor. Make sure the connections between the hose adaptor and blower inflation outlet, and between the inflation hose and inflation valve, are snug. Finger tighten during inflation.
H
Hannah PearsonAug 28, 2025
What to do if my Intex Swimming Pool is not heating properly?
- J
  Joyce GarzaAug 28, 2025
  If your Intex Swimming Pool isn't heating properly, try these steps: * Increase the temperature setting and ensure the spa cover is attached. * Clean or replace the filter cartridge promptly. * If the heater is in STANDBY mode, press the flame button twice to heat the water to the set temperature. * If the issue persists, it could be due to a faulty heating element.
C
Carolyn RodriguezAug 30, 2025
What to do if the filtration pump is not working on my Intex Swimming Pool?
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  Margaret BellAug 30, 2025
  If the filtration pump of your Intex Swimming Pool isn't working, it might be due to a few reasons. First, clean or replace the filter cartridge. Second, check the filtration inlet and outlet for any blockages and clean them regularly. If these steps don't solve the problem, the filter pump motor may have failed.
A
Angela MitchellSep 2, 2025
What to do if my Intex PureSpa SB-HW10 Swimming Pool has no display or the spa control unit does not work?
- J
  James HutchinsonSep 2, 2025
  If your Intex Swimming Pool has no display or the spa control unit isn't working, check these potential issues: * Ensure the spa is plugged in and switched on. * Make sure the control panel cable plug is firmly attached to the control base receptacle. * Check your power source. * Reset the GFCI/RCD. If it continues to trip, there may be an issue.
D
Diane WhiteSep 4, 2025
Why does my Intex PureSpa SB-HW10 keep tripping the household circuit breaker?
- E
  Eric BennettSep 4, 2025
  If your Intex Swimming Pool is tripping the household circuit breaker, it could be due to a few reasons: * The circuit breaker might be under rated. Ensure you have the correct circuit breaker rating. * The circuit breaker may be overloaded. Provide a dedicated circuit breaker feeding the spa electrical outlet only. * There might be an electrical fault in the line.
R
rogerrichardSep 6, 2025
Why are the air bubbles not as strong as before in my Intex PureSpa SB-HW10 Swimming Pool?
- J
  justinburnsSep 6, 2025
  If the air bubbles in your Intex Swimming Pool are not as strong as before, consider these points: * Ensure the o-ring is in place between the control base air outlet and spa tub air inlet connections. * Finger tighten all nuts on the air connections. * Check for any breaks or leaks in the air bubble channel passage inside the tub and use a repair patch to fix any punctures. * Air blower failure.
K
Kathryn LindseySep 8, 2025
What to do if my Intex PureSpa SB-HW10 Swimming Pool's bubble air blower does not work?
- G
  George WyattSep 8, 2025
  If the bubble air blower on your Intex Swimming Pool isn't working, it might be because the air blower pump is too hot. Try turning off and unplugging the spa, let it cool down, and then restart it.

Summary

Set Up

Site preparation and requirements

Details site requirements for spa installation including surface, clearance, and drainage.

Additional requirements for indoor installation

Specifies floor support, water resistance, and location considerations for indoor spa setups.

Additional requirements for outdoor installation

Outlines local laws, surface needs, sunlight protection, and temperature considerations for outdoor installation.

Spa Control Panel Charging and Installation

Guides on charging the control panel battery and installing it onto the spa control base.

Inflation

Step-by-step guide on inflating the spa tub wall using the provided hose and air blower.

Deflation

Procedures for deflating the spa tub wall and cover air bladder for storage or disassembly.

Operation

SPA CONTROL PANEL

Details the buttons and indicators on the spa's control panel for user interaction and monitoring.

Water Filter Button

Details how to operate the filter pump, set operating hours, and manage filtration cycles.

Heat Button

Explains how to activate the heating system and set the desired water temperature.

Heat System Delay Timer (HSDT) Button

Guides on setting a delayed start time for the heating system.

Maintenance and Chemicals

Water Sanitation

Explains the importance of sanitizing spa water and following chemical manufacturer guidelines.

Maintenance of Spa Water and Cartridge

Provides steps for cleaning and replacing the filter cartridge and changing spa water.

Water Chemistry Balance

Details the ideal levels for pH, alkalinity, chlorine, and how to test and adjust them.

Troubleshooting

No Display;Spa Control Unit Does Not Work

Addresses issues with the spa not displaying or the control unit not functioning, checking power and connections.

Not Heating Properly

Troubleshooting steps for when the spa is not heating correctly, including temperature settings and filter checks.

Water Not Clean

Guidance on maintaining clean water by checking cartridge attachment, filtering time, and water maintenance.

Tub Loses Air Pressure

How to find and fix air leaks in the spa tub, including valve checks and repair patches.

The provided manual describes the PureSpa™ SB-HW10, an inflatable spa designed for household use, offering a relaxing massage system and water heating capabilities. It is available in two sizes: a 4-adult capacity model and a 6-adult capacity model.

Function Description:

The PureSpa™ SB-HW10 is a cord-connected spa that integrates a pump, heater, blower, built-in hard water treatment, and a control panel. Its primary function is to provide a portable and comfortable spa experience, allowing users to enjoy warm, filtered, and sanitized water with a bubble massage system. The spa is designed for both indoor and outdoor installation, provided the site meets specific requirements. The control panel allows users to activate various functions, including power on/off, locking/unlocking controls, bubble massage, water filtration, and water heating, with options for setting delay timers and operating hours for the heating system. The built-in hard water treatment system works automatically in conjunction with the filtration system to improve water quality.

Important Technical Specifications:

Maximum Seating Capacity: 4 adults (210 gal / 795 L) or 6 adults (290 gal / 1098 L).
Inner/Outer Diameter: 57/77 in (145/196 cm) for 4 adults; 65/85 in (165/216 cm) for 6 adults.
Height: 28 in (71 cm) for both models.
Bubble Air Blower: 1.1 HP / 110-120 V / 60 Hz.
Filter Pump Flow Rate: 460 gal/hr (1,741 L/hr).
Heater Power: 1,300 Watts / 110-120 V / 60 Hz.
Temperature Range: 68°F - 104°F (20°C ~ 40°C).
Temperature Rise: 2-3°F/hr (1-1.5°C/hr) for 4 adults; 1-2°F/hr (0.5-1°C/hr) for 6 adults.
Number of Bubble Jets: 140 for 4 adults; 170 for 6 adults.
Spa Tub Recommended Working Air Pressure: 0.083 bar (1.2 psi).
Power Consumption: Draws a minimum of 13 AMPS.
RF Frequency Band: 2408~2476 MHz.
Transmitter Power: 10dBm.
Grounding System: Features a complete grounding system in contact with spa water.
Safety Features: GFCI/RCD located at the end of the power cord, air pressure release function for the spa tub inflation/deflation valve (releases excess air between 1.5 - 2.5 psi).

Usage Features:

Control Panel: A detachable, water-resistant control panel with an On/Off button, Lock/Unlock button, Control Panel Battery Indicator, Bubble Button, Water Filter Button, Heat Button, Celsius/Fahrenheit Toggle Button, Heat System Delay Timer (HSDT) Button, Heat System Operating Hours (HSOH) Button, and Adjustment Buttons (Increase/Decrease).
Inflation: The spa tub wall and cover air bladder are inflated using the air blower inflation outlet on the control base and the included inflation hose. The spa tub should be inflated until firm but not hard, avoiding over-inflation or high-pressure air compressors.
Deflation: The spa tub can be deflated by pushing and turning the air valve stem. The cover air bladder is deflated by pulling out the valve cap and squeezing the valve base.
Heating System: Activates with the Heat Button, allowing temperature adjustment between 50°F (10°C) and 104°F (40°C). The system restarts when water drops 2°F below the set temperature. The flame icon on the display indicates heating status (red for active, green for at rest).
Filter Pump: Activated by the Water Filter Button, with preset operating hours from 002H to 006H. The filter pump operates in conjunction with the hard water treatment system.
Bubble Massage System: Activated by the Bubble Button, with a 30-minute auto-shutoff feature.
Delay Timer (HSDT): Allows setting a heating system starting time from 001 to 120 hours.
Operating Hours (HSOH): Allows setting heating system operating hours from 000 to 048 hours, operating regardless of whether the preset temperature is reached.
Site Preparation: Requires a level, flat, smooth surface capable of supporting the filled spa's weight (2500 lbs for 4 adults, 3500 lbs for 6 adults). Adequate drainage and clearance around the spa for maintenance are necessary. Indoor installation requires a water-resistant, non-slip floor and proper ventilation.
Safety Sign Card: Must be posted in a visible area to alert users of safety rules and warnings.
Spa Cover: Equipped with locking buckles and keys to prevent unauthorized access and minimize heat loss. It should always be on and locked when the spa is not in use.

Maintenance Features:

Water Sanitation: Regular checking and sanitizing of spa water is crucial. Users must follow chemical manufacturer's directions and health warnings.
Filter Cartridge Maintenance: Inspect and clean the filter cartridge weekly using a garden hose. Replace soiled or discolored cartridges.
Water Change: Change spa water every 2-3 months or when it becomes cloudy and proper chemistry cannot clear it up.
Spa Tub Drainage: Involves connecting a drain valve adaptor to a garden hose, opening the drain valve, and lifting the spa tub wall to facilitate complete drainage.
Spa Tub Cleaning: Clean the spa tub with a sponge and mild soap solution, rinsing thoroughly. Avoid steel wool, hard brushes, or abrasive cleaners.
Drying: After draining and cleaning, the spa tub and control unit must be thoroughly dried, including the piping system, using the inflation hose and air blower.
Spa Tub Air Valve Fastening: Check the air valve for leakage and tightness. Use the provided wrench to tighten the air valve if loose, holding the backside of the valve base from the inside of the spa tub wall.
Spa Cover Inspection: Regularly inspect the spa cover for leaks, premature wear, tear, damage, or deterioration.
Repair Patch: Included for repairing punctures on the spa tub and cover air bladder.
Water Chemistry Balance: Maintain pH level between 7.2 and 7.8, total alkalinity between 80 and 120 ppm, and free chlorine between 2 to 4 ppm. Test strips are provided for regular testing.
Chemical Dispenser: A chemical floater dispenser is included for administering chlorine tablets (less than 1" diameter).
Winterization/Storage: In freezing temperatures, the spa must be drained, cleaned, disassembled, and stored indoors in a dry, temperature-controlled location (0°C – 40°C / 32°F – 104°F).
Troubleshooting Guide: Provides solutions for common issues such as display errors, no water flow, heating problems, pump malfunctions, and water quality issues.
Filter Pump Motor Disassembly: Instructions are provided for qualified technicians to disassemble the filter pump motor, requiring an adjustable wrench and a Philip screwdriver.