ION SnapCam - Troubleshooting Guide

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EN-18
7. Troubleshooting
Problem Cause Solution
Unable to record
videos or photos
1. MicroSD card is
not inserted.
2. Memory is full.
Camera
malfunction.
1. Insert a MicroSD
card. Supports
2GB – 32GB
class 6 or higher.
2. Replace a
memory card
with space
available for
content.
3. Reset the
camera.
Cannot find
removable disk
after connecting the
camera to the
computer
Connection failure.
1. Check all cable
connections.
2. Restart the
computer if
necessary.
Blurry images
The lens of camera
is dirty
Clean the lens with
soft and dry cloth