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1 Tips and Troubleshooting
Most problems with iPod can be solved quickly by
following the advice in this chapter.
Resetting iPod
Most problems with iPod can be solved by resetting it.
To reset iPod:
1 Connect iPod to a power outlet using the iPod Power Adapter.
2 Toggle the Hold switch on and off (set it to Hold, then turn it off again).
3 Press and hold the Select and Menu buttons for at least 6 seconds, until the
Apple logo appears.
If Your iPod Won’t Turn On or Respond
• Make sure the Hold switch is off.
• If you’re using the optional iPod Remote, make sure the remote’s Hold switch is off.
• If that doesn’t work, connect iPod to the iPod Power Adapter and connect the
adapter to a working electrical outlet. Your iPod battery may need to be recharged.
• If that doesn’t work, your iPod may need to be reset (see above).
• If that doesn’t work, you may need to restore iPod software. See “iPod Software
Update and Restore” on page 69.
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