Iridium Pilot - Page 35

4: TROUBLESHOOTING
30 Iridium Pilot™ Installation Guide
There are two main sources of information for troubleshooting:
1. The IBSU Web Pages (as detailed in Section 7)
2. The LEDs on the BDE
LED O Green Green
Flashing
Amber Red Red Flashing
power No power
supplied to
BDE
Power
supplied to
BDE and BDE
switched
on. Power is
being passed
to ADE.
Not Used Power
supplied to
BDE, BDE
switched o
Not Used Not Used
status Not Used Idle:
connected to
the Iridium
network but
no trac
Active: Voice
or data
is being
transferred
to/ from
the Iridium
network
Standby: not
connected to
the Iridium
network.
Not Used BDE cannot
communicate
with ADE –
check
connections
signal Not Used Strong
network
signal
detected
Not Used Weak network
signal
detected
No network
signal
detected
Not Used
GPS Not Used GPS signal
available to
ADE
Not Used Not Used No GPS signal Not Used
data Data port not
provisioned.
Data port
provisioned
for use
Flashing
when data call
in progress
Access to
network
denied – see
Web Page for
details
SIM problem Not Used
voice 1 Voice
port 1 not
provisioned. *
Or handset o
hook.
Voice port 1
provisioned
for use
Incoming
call (ringing)
or call in
progress
Access to
network
denied – see
Web Page for
details
SIM problem Not Used
voice 2 Voice
port 3 not
provisioned.
*Or handset
o hook.
Voice port 2
provisioned
for use
Incoming
call (ringing)
or call in
progress
Access to
network
denied – see
Web Page for
details
SIM problem Not Used
voice 3 Voice
port 3 not
provisioned.
*Or handset
o hook.
Voice port 3
provisioned
for use
Incoming
call (ringing)
or call in
progress
Access to
network
denied – see
Web Page for
details
SIM problem Not Used
*The BDE does not know what services are provisioned until it has connected to the network so this LED will be
o at initial power up.
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