2: INSTALLATION
22 Iridium Pilot™ Installation Guide
SIM Validation
In order to access the Iridium network the BDE must have a valid SIM installed. Upon activation by the Service
Provider, the customer’s SIM will be provisioned with the service level (available bandwidth) and the number of
voice lines available. For example: There are three phone lines available but you choose to only provision one
of them. Upon system activation only one phone line will be available.
Contact the service provider to add or remove voice phone lines. Once the service provider has added or
removed voice lines, the BDE will automatically update the SIM at the next network connection.
Note: If the SIM card is removed or unlocked any voice or data calls will be terminated immediately. The SIM
must be reinserted and locked into position using the locking mechanism on the SIM card holder, and then the
unit must be switched o and back on again to be reactivated.
9. Install Performance Testing
This section will repeat the tests performed in sections 10 and 11 to validate the installation of the satellite
equipment and links. The following steps should be followed:
1. Run the SST program again and compare the resulting graphs to the earlier “temporary installation” results.
Retain both sets of results on the Ship’s computer for future trouble shooting eorts. If the results are greatly
dierent then contact your service provider or Iridium customer support for additional help.
2. Place a voice call to the same number used in the earlier voice test. Record the subjective results and verify
the voice quality is substantially the same as the previous result.
3. Run the Speed Test tool and verify the uplink and down-link speeds are within +/- 20% of the provisioned
data speed.
Testing the Voice Service
Using the normal handset connected to the “Voice 1” port on the BDE place a call.
1. Ensure the SST software has been stopped.
2. Lift the receiver and listen for a dial tone.
3. Dial the country code, area code and phone number of a phone that can be used for voice quality testing.
Don’t forget to press the # key to initiate the call.
4. When the call is answered verify there is intelligible voice in both directions.
5. If any issues are detected hang-up and attempt the call again. If the problem persists attempt a call to an
alternate test number preferably in a dierent exchange (dierent provider) from the initial attempt.
6. If after all of these attempts there is still an issue consider the following
a. Clear voice from the Iridium Pilot unit to the landline and garbled voice in the other direction is typical of
local ship interference disturbing the down-link signal.
b. If the clear voice is from the land-line side and the Iridium Pilot side is garbled then there is likely another
issue and you should consult the trouble shooting section.
c. If the call is not clear in either direction then there could be an interference issue. An alternate location
should be considered.
d. If the call fails to connect go to the trouble shooting section of this guide.
Note: Voice quality of the Iridium Pilot network is characterized as narrow band telephony. Signicant voice
compression is used in transporting voice and it can therefore sound slightly degraded from a typical mobile
telephone call.
To Next Page
Loading...
