5: APPENDICES
48 Iridium Pilot™ Installation Guide
relation to problems with the Product and Accessories and Iridium will assist your Product and Accessories
provider to resolve them, including by replacement where required.
2. EXCLUSIONS
A. Product and Accessories Conditions Not Covered By The LIMITED WARRANTY in Section 1 above:
1. Product or Accessories damage caused by the use of equipment not furnished by Iridium, including
accessories, power supplies and peripherals.
2. Failures caused by incompatibility of Iridium Product or Accessories used in a combination with equipment
not furnished by Iridium.
3. Damage to any equipment not furnished by Iridium.
4. Defects or damage resulting from use of the Product or Accessories in any manner not in accordance with
the User Manual or Installation Guide.
5. Damages resulting from accident or neglect, including but not limited to dropping the Product or
Accessories on hard surfaces, submersion in water, improper testing, operation, maintenance, installation,
adjustment, or any alteration or modication of any kind, including spliced or improperly terminated cables.
6. Scratches or other damage to surfaces or the appearance of externally exposed parts caused by Purchaser’s
use.
B. The LIMITED WARRANTY in Section 1 of these Terms and Conditions is VOID upon the following:
1. Product integration, installation, maintenance, or service in any manner other than in accordance with the
Iridium installation and user documentation furnished with or applicable to the Product or Accessories.
2. Use of ancillary equipment not furnished by Iridium which damages Iridium Product or Accessories.
3. Product or Accessories disassembly, opening, or repair performed by anyone other than an Iridium
Authorized Repair Center.
4. Removal, alteration, or obliteration of serial numbers or date tags.
5. Failure to comply with these Terms and Conditions, including Limitations and Conditions of Use in Section 4
below.
3. LIMITED WARRANTY CLAIMS – PURCHASER REMEDIES
At its sole discretion, Iridium shall, at no charge to Purchaser, either repair or replace the Product or
Accessories, or refund the purchase price of a Product or Accessories that does not conform to this LIMITED
WARRANTY, provided that the Product or Accessories is returned in accordance with the instructions set
forth below and within the LIMITED WARRANTY period set forth in Section 1 above. Repair may include the
replacement of parts and/or components with functionally equivalent, reconditioned, or new parts and/
or components. Product or Accessories that is repaired or replaced in accordance with these Terms and
Conditions will be covered by the LIMITED WARRANTY for the balance of the original warranty period, or six (6)
months, whichever is longer. A returned Product or Accessories for which a replacement has been provided
shall become Iridium’s property.
To the extent permitted by applicable law, the remedies under these Terms and Conditions are Purchaser’s
sole and exclusive remedies. IN NO EVENT SHALL IRIDIUM, INCLUDING ITS LICENSORS AND/OR SUPPLIERS, BE
LIABLE FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORIES, OR FOR
ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS, OR OTHER
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THE USE OR INABILITY
TO USE SUCH PRODUCT REGARDLESS OF NOTICE OF SUCH LOSS.