If you are unsatisfied with your purchase, iScooter’s return policy allows you to return the product purchased on the
Authorization channel within 30 days counting from the date of receipt of shipment, and request a refund from the
Authorization channel for any reason. Note: Express shipping cost is non-refundable.
For the return request, iScooter is not responsible for lost packages due to the carrier, or products received that
cannot be verified. Received products that have damage determined to have been caused by the end-user may
be subject to denial of the return request.
iScooter warrants the original purchaser that your iScooter product shall be free from defects in materials and workmanship
under normal use for a period aforementioned.
iScooter does not warrant the operation of the product will be uninterrupted or error-free.
iScooter is not responsible for damage arising from failure to follow instructions relating to the product's usage.
1. A Return Merchandise Authorization (RMA) must be requested from iScooter within 30 days from the date of receipt of shipment.
To request an RMA, contact iScooter Service Team at vip.support@iscooterglobal.com.
2. The cost of return shipping will be borne by the customer.
3. For warranty service, please keep your receipt and/or invoice to validate proof of purchase.
4. Returned product must be in good physical condition (not physically broken or damaged).
5. All accessories originally included with your purchase must be included with your return.
6. If you return a product to iScooter, (a) without an RMA from iScooter(b) without all parts included in the original package,
iScooter retains the right to refuse delivery of such return.
If a hardware defect is found and a valid claim is received by iScooter within the Warranty Period, iScooter will, at its option and to
the extent permitted by law, either (1) repair the product at no charge, using new or refurbished replacement parts or, (2) replace
the product with a new or refurbished product. In the event of a defect, to the extent permitted by law, these are your sole and
exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited
Warranty is valid only in the jurisdictions where the products are sold by www.iscooter.com, and is valid to the extent permitted by
the applicable laws of such jurisdictions.
Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days,
whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.
A Warranty Service Order must be requested from iScooter within Warranty Period from the date of receipt of shipment. To request a
Warranty Service Order, contact iScooter Service Team vip.support@iscooterglobal.com.
To obtain warranty service, you must deliver the product, in either its original packaging or packaging providing an equal degree of
protection, to the address specified by iScooter. In accordance with applicable law, iScooter may require the customer to furnish
proof of purchase details and/or comply with registration requirements before receiving warranty service.period or thirty (30) days,
whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.
Except to the extent prohibited by applicable law, iScooter shall not be liable for any incidental, indirect, special, or consequential
damages, including but not limited to loss of, even when iScooter has been advised of the profits, revenue or data, resulting from
any breach of express or implied warranty or condition, or under any other legal theory possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Limited Warranty Statement
30 DAY SATISFACTION GUARANTEED RETURN POLICY
HOW TO OBTAIN WARRANTY
LIMITATION OF DAMAGES
LIMITED PRODUCT WARRANTY
REMEDIES
TO QUALIFY FOR A REFUND, ALL THE FOLLOWING CONDITIONS MUST BE
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