iTero Element 5D operation manual English
19
Preparations
• The required Modem/Router should be configured with WPA2
Security standard, including a password.
• Ensure that your IT professional sta would be available when
the scanner installation is planned to take place.
• Make sure that your Wi-Fi SSID credentials are available: Login &
password.
• The minimal Wi-Fi strength signal for the system should display
at least two “stripes”, as shown in chapter 2, above).
• Diagnostic tool under “Settings”, or the Connectivity Tool are
suggested below.
• Test the local Wi-Fi connection with any PC computer, using the
iTero connectivity tool (run the test as near as possible to the
scanner location).
• Connectivity Tool Download at fc1.orthocad.com\download\
AlignSupport\ConnectivityCheck2.0.exe
• Following are some suggestions for the oce IT person,
regarding what should be considered in order to prevent issues
such as access or connectivity to/with the iTero scanner:
1. Hostname recommendations related to Align services listening to
ports 80 and 443.
2. Do not prevent FTP communication since the scanner sends
specific file types (.3ds and.3dc/.3dm).
3. Disable any proxy client for data communication through TCP/IP.
4. Do not add the scanner to any domain group.
5. Do not run any group policy on the scanner as it may disrupt its
proper functioning.
Router guidelines
Minimum Standards: 802.11N / 802.11AC
Internet connection guidelines
In order to achieve the best performance of your iTero Element
5D scanner, ensure that your internet connection upload speed is
at least 1Mbps per scanner. Also, note that any additional devices
connected to the internet in parallel to the scanner may aect the
scanner’s performance.
Firewall
Open Ports (in case Firewall is working):
a. 80 - HTTP - TCP
b. 443 - HTTPS - TCP
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