J-200 Series
 
In the event your Jacuzzi
®
 spa is not working the way it should, please 
rst review all the installation and operating instructions in this manual 
and check the message on the panel display. If you are still not satised 
it is working properly, please follow the appropriate troubleshooting 
instructions below. 
Note: If any of the supply cords to the accessories are damaged, 
they must be replaced by authorized service personnel. Contact your 
authorized Jacuzzi dealer or qualified service technician.
  
Check the following:
Is there power to the spa?1. 
Is the household circuit breaker tripped?2. 
Contact your authorized Jacuzzi dealer or qualified service 3. 
technician.
15.2  Pump Does Not Operate But Light Does
Press the JETS 1 button:
If no water movement is detected, make sure power is going to 1. 
the spa and check the water level. If it does not solve the problem, 
contact your authorized Jacuzzi dealer or qualified service 
technician.
The main jets pump 1 operates but no water ows to jets. Check the 2. 
following:
•  Jets may all be closed in spa. Verify all jets are in the open “on” 
position (sec. 10.5, page 27).
•  Pump may not be properly primed. This can happen after the spa is 
drained and relled. Press the JETS 1 button on the control panel 
several times, never leaving the motor running for more than 5 to 10 
seconds at a time. Turn power off and let the air out of spa plumbing 
system by removing the lter cartridge (sec. 12.1, page 32). Make 
certain you reinstall the lter cartridge before turning on spa power 
and restarting the jets pump 1.
15.3  Poor Jet Action
Make sure jets are in the full open “on” position (page 1.  27).
Press the JETS 1 button to make certain pump #1 is on.2. 
Open all air controls to their full on position (counterclockwise).3. 
Check for dirty lter. Clean, if necessary (section 12.1, page 4.  32).
15.4  Water is Too Hot
Reduce thermostat setting.
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