REPORTING SAFETY DEFECTS
In the United States
If you believe that your RV has an alleged defect that could cause a crash or cause injury
or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) and Jayco.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
dealer or Jayco. For additional information, please refer to the NHTSA website at
www.safercar.gov.
To contact NHTSA by phone:
Call the Department of Transportation (DOT) Vehicle Safety Hotline at 1-888- 327-4236
and a NHTSA representative will record your complaint information (TTY: 1-800-424-
9153 or 1-202-484-5238).
To contact NHTSA by mail:
Office of Defects Investigations/CRD
NVS-216
1200 New Jersey Ave SE
Wa
shington, DC 20590
Indicates a potential situation that, if not avoided, may result in property damage or
damage to your motor home.
DANGER
Indicates an imminently hazardous situation that, if not avoided, will result in death or
serious injury. This alert information is limited to the most extreme situations.
CAUTION
Indicates a potentially hazardous situation that, if not avoided, may result in minor or
moderate injury. It may also be used to alert against unsafe practices.
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